NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Tanac99's avatar
Tanac99
Follower
Aug 03, 2016

What do I put where it says "passphrase"??

Hi, I have the netgear wifi extender model #WN1000RP I recently got a new wifi router and have not been able to reconnect my extender. When I try to set it up with the netgear genie it asks for a passphrase and I'm not sure what I should put there. Please help ASAP!!

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Tanac99

     

    You will want to put in the password that you used for the new routers wireless and if that does not work you will want to factory reset the wifi extender by holding down the reset button for 10 seconds. You should be able to setup the extender again.

     

    DarrenM