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Forum Discussion
SomersetSarah
Oct 25, 2015Follower
Wifi extender & password
Ok, so all of a sudden I couldn't get wifi so I reset the router and wifi extender, put in the password for the wifi extender network (which states it's the same as the router password) but for some r...
nhann
Oct 27, 2015NETGEAR Employee Retired
Hi SomersetSarah,
Please try resetting the WN3000RP to factory defaults:
Press and hold the Factory Settings button on the side panel for 7 seconds. The Extender resets, and returns to its factory settings
Place the WN3000RP in the same room as your router.
Then try setting up the WN3000RP again:
See page 8 of 32:
http://www.downloads.netgear.com/files/GDC/WN3000RP/WN3000RP_UM_1Feb13.pdf
Which router is connected to the Extender?
Please update the router to latest firmware.
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Hi Diehard50248,
Please try the same procedure but for the WN2000RPTv2
http://www.downloads.netgear.com/files/WN2000RPT_UM_05MAR2012.pdf
After setting up the WN2000RPTv2, "Forget" the old WiFi networks on your Apple devices and connect to the new ones