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Forum Discussion
Timkathome
Jul 12, 2020Tutor
WiFi extender N300
I can't connect any of my devices through my N300 WiFi extender, model EX2700.
I followed the setup through wps which seems to have worked because the extender now shows on the list of available networks. When I then try to connect wirelessly through it the 'Device' green light illuminates for a few seconds before going back off and I just get the message 'Could not connect to WiFi network'. I've done a factory reset and tried three devices (phone, tablet and laptop) but nothing will connect to the extender.
Unfortunately I bought this 54 weeks ago but have only just tried to set it up so can't get any technical support and the warranty has now expired. đĄ
Any simple suggestions really appreciated. I'm not at all technically minded!
If you click on the support link I gave you, the 2nd video on the support site shows you how to use the installation wizard.
4 Replies
- plemansGuru - Experienced User
Try re-doing the setup and use the installation wizard and not wps. wps can get coded different between different device manufacturers and that can cause issues. So try reinstalling using the install wizard.
https://www.netgear.com/support/product/EX2700.aspx
- What/where is the installation wizard? Sorry if that's a really dumb question, as I said, I'm not at all technically minded...
- plemansGuru - Experienced User
If you click on the support link I gave you, the 2nd video on the support site shows you how to use the installation wizard.