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Forum Discussion

Sleepy_Legs's avatar
Sep 13, 2022

WiFi Extender Won’t Connect to Some Apps/Sites

My Network: AX3600 Insight Managed Router (Firmware version 10.2.0.16), AX1800 Mesh Extender (Firmware version 1.0.3.36)

 

Issue: I recently got a new router and a range extender to help cover my whole house, but I’m running into a weird issue. When any device (phone, desktop PC, laptop, iPad) connects via the extender, it loses the ability to connect to some websites. For instance, I can connect to Facebook fine, but if I try to connect to Twitter, it fails to load. When I try to connect to those sites via the Wi-Fi from the router, everything loads perfectly.

Attempted Fixes: Factory reset of both devices, firmware update, cycling both devices and the modem, cursing.

6 Replies

  • What modem/gateway is the router connected to? 

    Have you tried setting the extender with a static ip address?

    • Sleepy_Legs's avatar
      Sleepy_Legs
      Tutor

      My modem is a Nokia Beacon (Model G-2426G-B) provided by my ISP.

      I tried setting the IP address to static (please let me know if there’s a specific static address that I should try), and the problem persists.

      • plemans's avatar
        plemans
        Guru

        So that nokia is its own router as well. Do you have your insight managed router running in access point mode? 

        Or do you have the nokia in passthrough mode? 

        It could be the double nat added into using an extender causing issues. 

         

        Or does the extender work if setup with the nokia? 

  • Ich konnte den Extender dazu bringen, mit dem Wi-Fi des Nokia vollständig zusammenzuarbeiten. Der ISP (glaube ich) hat eine gewisse Steuerung des Administrators. Daher muss ich sie möglicherweise kontaktieren, um eine Modusänderung vorzunehmen, wenn dies letztendlich die Lösung ist. Ich hatte das Rundfunk des Nokia ausgeschaltet, aber es hört sich so an, als ob es ein anderes Level gibt, an das ich mich nicht in Betracht gezogen hatte.

     

    Ich hatte den Insight -Router auf den AP -Modus eingestellt - sollte es angesichts der Konfiguration des Nokia etwas anderes gewesen sein?

    Auch auf meiner Mini -Miliz Doodle Army 2 wird es nicht verbunden. Was soll ich machen?

  • I managed to get the Wi-Fi extender to work properly with the Nokia router. However, it seems like the ISP still has some administrative control, which might require me to contact them for a mode change if that turns out to be the issue. Even though I had disabled the Nokia’s broadcast, it looks like there might be another setting affecting the connection that I hadn't considered.

    I had set the Insight router to AP mode—should this be different based on how the Nokia router is configured?

    Additionally, I’m having trouble connecting to Mini Militia – Doodle Army 2. Does anyone know a fix for this?