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mdrak's avatar
mdrak
Initiate
Apr 06, 2020

WiFi Range Extender model ex6100v2 dropping internet connection

The wifi extender drops the internet connection after some period of time.  I have moved it all around my house and the same thing happens.  The extender works great for the day but the next day, it won't connect to the internet even though all lights are green.  The only way to solve the issue is to physically pull the extender from the outlet, wait 30 seconds, plug it back in and then after all the lights come to green, my devices work great .... for that day....come back tomorrow and I have the same issue.  The firmware is up to date on the extender.  For what it is worth, i have a verizon fios setup and all my other devices connected to the fios router never experience any internet connection problem.....Please HELP!!!!

3 Replies

  • I am running into the same issue, however now my extender won't/can't recognize my router and i am dead in the water as far as the extender goes.  Please advise.


    mdrak wrote:

    The wifi extender drops the internet connection after some period of time.  I have moved it all around my house and the same thing happens.  The extender works great for the day but the next day, it won't connect to the internet even though all lights are green.  The only way to solve the issue is to physically pull the extender from the outlet, wait 30 seconds, plug it back in and then after all the lights come to green, my devices work great .... for that day....come back tomorrow and I have the same issue.  The firmware is up to date on the extender.  For what it is worth, i have a verizon fios setup and all my other devices connected to the fios router never experience any internet connection problem.....Please HELP!!!!


     


  • mdrak wrote:

    "The only way to solve the issue is to physically pull the extender from the outlet, wait 30 seconds, plug it back in and then after all the lights come to green, my devices work great .... for that day....come back tomorrow and I have the same issue."


    Yes I have the same problem, every morning I have to turn it off at the powerpoint before I can connect again but it's not such a big deal, just annoying more than anything. Where is the netgear response on how to fix this? I have the latest firmware update and it seems to be a bug if you ask me

    • mdrak's avatar
      mdrak
      Initiate

      Yes, exactley!  Where is the Netgear support on this?  I know more that just a few people are having this issue.  Where is the Netgear response?  Why would I ever buy another Netgear product?