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alecriley25's avatar
Mar 04, 2018
Solved

Wifi range extender won't accept router password

I appear to have installed my wifi range extender successfully using WPS setup. I have steady green light on router link LED, also extender is listed as being connected in the routers list of connected devices, but when I try to connect any devices to the wifi extender it will not accept the password for my router.

my router is a NewCall... Technicolor.

  • alecriley25's avatar
    alecriley25
    Mar 05, 2018

    Thank you

    i have now solved my problem.

    I found the extenders IP address in my routers list of connected devices.

    I then put the extenders IP address into a browser.

    followed on screen instructions to set up user account.

    I then went into extenders WiFi setting and altered the extenders WiFi password.

5 Replies

    • alecriley25's avatar
      alecriley25
      Tutor

      I thank you for your prompt reply. I have checked my router password as you advised using Windows 7, but it mearly confirmed what I already knew that I am Not using the wrong password. 

      I had already done a factory reset on my router and then reconnected all my devices to my router after first instructing them to "forget this router" before I posted my question, this can only confirm that the password is correct. The only time my password doesn't work is when I attempt to connect to my wifi extender.

      • jvasanth1984's avatar
        jvasanth1984
        Virtuoso

        Hi alecriley25,

                                  In that case, I would request you to try reconfiguring the extender and check if it accept it. If you still come across the issue, let me know so that I can suggest appropriate steps.