Wireless Printing

Hi Members,

I'm experiencing an annoying problem with my EX6120.

I have no difficulty in the operation of the PC connected to the extender, but the problems come with the connection of a printer equipped with a wireless card: it connects normally without any problem to the extender, but does not print from any PC.

If connected directly to the access point, the printer is fully operational.

Here is the supply chain:

Fastweb Modem -> EX6120 -> Oki mc853 (not operational)

Fastweb Modem -> Oki mc853 (Operational).

Hardware version: EX6120
Firmware version: V1.0.0.46_1.0.29

I tried to make the connection on EX6120 both in WPS and with password, but the result is always the same: it connects without problems but the printer does not respond to any command sent by PC.

Many thanks for your response(s)!

Troubleshooting

Christian_R
Mar 12, 2019
Hi Shingen,

Thank you for confirming. A few more things:

1. Make sure the printer is set to DHCP and not a static IP.

2. Can the printer be wired to the extender? If so, give that a try and let us know the outcome.

3. Are there any other devices connected to the extender? If so, are they experiencing any issues?

~Christian

5 Replies

Christian_R
NETGEAR Employee Retired
Mar 07, 2019
Hello Shingen,

A couple things:

1. Does the printer show up as an attached device on the fastweb modem?

2. If so, can the printer be pinged from the PC?

~Christian
- Shingen
  Aspirant
  Mar 08, 2019
  Thanks Christian!
  
  1. Yes, it does
  
  2. Yes, the printer can be pinged
  - Christian_R
    NETGEAR Employee Retired
    Mar 12, 2019
    Hi Shingen,
    
    Thank you for confirming. A few more things:
    
    1. Make sure the printer is set to DHCP and not a static IP.
    
    2. Can the printer be wired to the extender? If so, give that a try and let us know the outcome.
    
    3. Are there any other devices connected to the extender? If so, are they experiencing any issues?
    
    ~Christian

Forum Discussion

Wireless Printing