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grahamcurtis1's avatar
grahamcurtis1
Aspirant
Sep 07, 2015

WN1000RP issue on reconnection of devices

I can set up my WN1000RP extender and connect it to the wifi network.  Fine.  

I can then connect devices to the extended network e.g. my phone, my MacBook Air etc.  Fine.  

But if I disconnect the device from the extended network (or move out of range) and then try to reconnect,  the extended network will not allow this reconnection.  I can solve it by rebooting the WN1000RP extender, which will automatically connect to the wifi network.  I can then log onto the extended network again.

This all takes time - approximately 2 minutes.  Is there any way to reconnect to the extended network without going through this rebooting process?

reconnection issues
Troubleshooting
WN1000RP

3 Replies

  • nhann's avatar
    nhann
    NETGEAR Employee Retired
    Sep 08, 2015

    Hi grahamcurtis1,

     

    Are you using the same SSID on both the router and the WN1000RP ?
    Which router are you using with the WN1000RP ? Try resetting the router to factory defaults.
    Please also try removing/forgetting the network on your devices and re-connect to the network.

    • grahamcurtis1's avatar
      grahamcurtis1
      Aspirant
      Sep 21, 2015

      Thanks.  My router is a Thomson TG585.  I have tried factory defaulting both, reconnecting the extender, and forgetting the devices (laptop and phone) on the network.  Still the same issue - I need to turn off and then on the WN1000RP before I can connect to the extended network.  Any more suggestions?