WN2000RPT - Internet Access Keeps Dropping

I work in networking so no problem knowing what I am doing
3 Laptops, 2 iPhones, an earlier model Netgear repeater and partridge in a pear tree work fine with my Wireless router with 20/40 selected

Ill see how it goes, so good so far, looking rock solid

shakows wrote:
Even after the firmware update I was getting issues, latency all over the place with 10-15% packet loss, pings from 3ms to 3691ms Changed the channel width to 20MHz only on my router and wow, latency has improved. Time will tell if its stable, I will sacrifice the speed for some stability

so is it the lower ping ms the better or what? i have verizon dsl package 3.1-7 speed package and get buffering sometimes and the lower ive seen my ping is 33ms....and how can i change my netgear router to 20MHz? everything working good now with 2 laptops, wii, ps3, 2 ipads, sony bluray, and apple tv....jus wanna cut some of the apple tv buffer out!!

I long ago gave up on my wndr2000rpt as anything but a wireless access point for the bedroom cable box.

In the process of setting up I did the following to provide me with a stable b/g network for most devices and I'm wondering what I can safely change:

Base wndr3700
2.4ghz ssid: mynetwork1
2.4ghz channel: 2
5Ghz ssid: mynetwork2
5Ghz channel: 44

Wndr2000rpt
2.4ghz ssid: mynetwork3
2.4ghz channel: 2
5Ghz ssid: disabled

Can I use the same ssid? In the past I've had all manner of issues if I tried to be too clever.

You do not want use same SSID I different band

You could try 2.4ghz on same SSID unless you want roaming

Still having issues, still not even close to what could be considered reliable

Now I see this

http://support.netgear.com/app/products/model/a_id/19792

So basically mine is rubbish and has been replaced?
Where is the recall?

I don't think there is recall of any

I recently bought a WN2000RPT and I wish I had found this thread before I did. I went for one of my pricier options since I have had good experiences with previous Netgear products, but this must be made by some pirating company and slapped with a Netgear sticker.

My setup is basically

ADSL2+ modem*--->Dlink DIR855 router*------>Netgear GS108----> LG Smart TV
                        |                 (Downstairs)  |-> XBOX 360
                        |                               |-> Boxee Box
                        |                               |
                        |                               |->Netgear GS108---->My main PC
                       WLAN                                (Upstairs)     |->Amahi Home Server*
                        |
                        |
                  Netgear WN2000RPT*
                        |
                        |
                        |----> Epson PX820FWD Printer*
                        |----> Macbook Pro
                        |----> Samsung Netbook
                        |----> Nesus One Phone*
                        |----> HTC Wildfire Phone*
                        |----> XBOX 360
                        |----> HTPC 1
                        |----> HTPC 2
                        |----> Kids PC

The stuff marked wit asterisks are the things that are basically on 24-7. The WLAN is configured to use only 2.4GHz on channel 11 using the SSID darouter2 for both the DLink and the Netgrear WN2000RPT using 20/40 MHz channel width. I set it up like this since I wanted to use it as a extender and not an AP. So when I move around with the laptops and phones it keeps connected by the best source available throughout the house.

How does this work I hear you ask? WONDERFULLY... for a few minutes to a few hours. Then the WE2000RPT keeps dropping the connection to the DLink DIR855. All devices currently connected to the WN2000RPT can still communicate and ping one another, but everything connected to the DLink is lost in cyberspace. In the same fashion, everything on the DLink, whether wireless or wired can communicate with one another, but can't reach any device connected to the WN2000RPT.

By the TREMENDOUS number of threads I have found with identical issues and all the testes I have conducted to rule out each and every device in my network I come to the humble conclusion that this product cannot seriossly be a device aimed for retail markets and actual customers. A gag sent out into the market beeing replaced by free actually working devices or an attempt by a Netgear competitor to tarnish the name, both of these explanations seems perfectly valid to me. But that this would be an actually product developed and TESTED before being shipped by the REAL Netgear, I can't even begin to comprehend what that would mean to my confidence in Netgear.

Also, the COMPLETE lack of ongoing information from the company about the issues we are all experiencing and what they are doing to fix it further hollows out my faith in the fact that Netgear gives a damn about what we actually report to them.

I went so far as to connecting the DIR855 to the WN2000RPT and having NO other device connected in the entire network and it still dropped connection given enough time. I have also tried the WN2000RPT as an AP, with it's own SSID and channel settings to see if that solved the issue but without luck.

Sending the device back to be replaced is clearly not an option judging from the large number of people who have done just this and received a new device with the exact same type of behavior. And sending a device back when there is no official word as to what the actual problem is just points to the fact that the return of a device is the "quick fix" that Netgear can provide.

Netgear, if you read these messages at all: Respond to all the users reporting issues with your devices. Present your plan for fixing the issue and your knowledge to date as to what the problem actually is. I have worked with a number of software and hardware companies and the way I see this issue being handled pushes every "bad customer service" button I have in my body.
Just this thread is 14 pages of people explainging their issues and what they have tried to fix it. And not a single informative response from Netgear representatives. I'd like to thank jmizoguchi for at least trying to help people, but send him a paycheck if you don't want to take part in cleaning up your own mess. Plain and simple, kick your customer service department into gear!

p.s.

I forgot to mention that I use WPA2 Personal security for the WLAN.

Now have I find the right thread for my problem.
(Sorry for cross-posting...)

My problem is that the link drops between a WNR3500L and a WN2000RPT.
To solve the problem (temporary) I can reboot any of the units, so I don´t know which of them that is failing. It is very annoying to reboot them several times every day.

But after reading this thread, I blame the WN2000RPT for the problem.

The WN2000RPT is not acting as DHCP server and have Wireless Access Point disabled, because I only need a WiFi bridge for the moment.

Wireless mode on WNR3500L is Up to 145 Mbps.
Security: WPA2-PSK [AES]

I enabled DHCP on my WN2000RPT after a tip in the thread. It seemed better for a few days but then it starts to drop the link again.
My WNR3500L has firmware V1.2.2.44_35.0.53 and WN2000RPT had firmware V1.0.1.20 at this time.

Then I tried to upgrade to firmware 1.0.1.26 (V1.0.1.20-wifi-12-06).
The first thing that happened was that my TCP/IP printer stops working...
It is wired to the WNR3500L with a cat5 and have an address reservation (Static DHCP) but the printer had got an address from the DHCP pool on the WN2000RPT. So I need to turn off DHCP on the WN2000RPT again.

I hope that Netgear solves our problem soon....
But the first post in this thread is dated: November 9th, 2010...

If firmware 1.0.1.26 is a success for me, I will let you all know.

Hi All,
The firmware 1.0.1.26 (V1.0.1.20-wifi-12-06) didn't help me.
The link still drops between my Router and WN2000RPT.

I can show you my setup:

ADSL2+ modem
 |
 |-CAT5-> Netgear WNR3500L| -WLAN-> WN2000RPT -CAT5-> PC
                          | -WLAN-> PC #1
                          | -WLAN-> PC #2
                          | -WLAN-> Radio Reciva
                          | -WLAN-> Smartphone #1 (Android)
                          | -WLAN-> Smartphone #2 (Android)
                          |
                          | -CAT5-> masterPC -----------VMWARE-->| PC VMW1
                          | -CAT5-> XEROX Printer                | PC VMW2 
                          | -CAT5-> Audrino                      | PC VMW3
		          | -CAT5-> Xtreamer


Static IP on:
WNR3500L, Radio, Audrino.

Address reservation on:
WN2000RPT, MasterPC, PC VMW1, Xerox Printer

DHCP from WNR3500L to the other stuff.

The link drops often during nights, then there is only power on:
ADSL modem, WNR3500L, WN2000RPT, Audrino and Smartphones

I have plans to move the Audrino to the WN2000RPT but that's impossible while the link drops.

If I need to exchange hardware, can some one recommend something?
I don´t know if Netgear will help us, but i still hopes.