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Forum Discussion
BandO73
Jun 06, 2016Aspirant
WN2500RP - devices do not see it
WiFi Camera were "trained" to see the SSID of the router prior to installation. Cameras were installed and cables have been secured in the wall. Now, it has been determined that an extender is need...
DarrenM
Jun 13, 2016Sr. NETGEAR Moderator
Hello Bando73
If you are not getting a good connection having the extender in that room you may want to try and move the extender closer to the router.
DarrenM
BandO73
Jun 13, 2016Aspirant
Moving the extender closer to the router has no effect. The problem is that the extender is configuring two new SSID's each with the original SSID and an extension of ",2?ext" and ".5?ext". All of the devices that are currently on the network are configured for the original SSID, i.e. "ABCDE" with no extension. Since the new SSID's created by the extender are different than the SSID configured into each device, no connection is made to the extender. The extender has a connection to the router and most of the devices still have a connection directly to the router (not through the extender), but some of those connections are intermittent and not stable. Hence the need for the extender or some other device that will receive the signal from the router and repeat that signal with the SAME SSID.