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Forum Discussion
WN2500RP all lights green. iPad & iPhone will not make connection
Hi. Tried setting up several times strictly following instructions. Everything seems to set up ok. I can see the networks on the iPad. When I try to connect though it just keeps trying and trying w...
After hours and hours of struggling, I finally got it to work!
Yesterday I found this thread in the verizon forums http://forums.verizon.com/t5/FiOS-Internet/Netgear-WN2000RPT/m-p/275189#M19097 In case the link gets broken, the basic problem is the security setting on the martel verizon 9100EM router. You need to increase the security from the standard WEP to WPA2 (just as Jmizoguchi advises). Verizon has good step by step instructions on how to do this in their fios support section http://www22.verizon.com/Support/Residential/Internet/fiosinternet/networking/setup/vzmi424/125052.htm If you are like me and you lost your original password to access the router, you might also have to reset your verizon router to its original factory setting which is also well explained in the support section http://www22.verizon.com/support/residential/internet/fiosinternet/networking/troubleshooting/vz9100em/123524.htm. This takes a little more time, but is also relatively easy to do.
Once I had a WPA 64 digit passcode on the verizon router, I reset the Netgear extender to the original factory setting and started the install again...finally, success! The netgear genie accepted the new 64 digit passcode and I am online throughout the house!!
I am disappointed that Netgear does not address this potential issue in their literature or FAQs. Perhaps they can make this addition in the future. Verizon has millions of Fios customers in the US!
Yesterday I found this thread in the verizon forums http://forums.verizon.com/t5/FiOS-Internet/Netgear-WN2000RPT/m-p/275189#M19097 In case the link gets broken, the basic problem is the security setting on the martel verizon 9100EM router. You need to increase the security from the standard WEP to WPA2 (just as Jmizoguchi advises). Verizon has good step by step instructions on how to do this in their fios support section http://www22.verizon.com/Support/Residential/Internet/fiosinternet/networking/setup/vzmi424/125052.htm If you are like me and you lost your original password to access the router, you might also have to reset your verizon router to its original factory setting which is also well explained in the support section http://www22.verizon.com/support/residential/internet/fiosinternet/networking/troubleshooting/vz9100em/123524.htm. This takes a little more time, but is also relatively easy to do.
Once I had a WPA 64 digit passcode on the verizon router, I reset the Netgear extender to the original factory setting and started the install again...finally, success! The netgear genie accepted the new 64 digit passcode and I am online throughout the house!!
I am disappointed that Netgear does not address this potential issue in their literature or FAQs. Perhaps they can make this addition in the future. Verizon has millions of Fios customers in the US!