WN3000 Range extender refuses to recognise the router key

Question

This extender has been brilliant, then suddenly overnight it stopped speaking to my laptops.

when I try to connect my laptop it now refuses to recognise the Key and the computer says it is wrong. Inches away it says 'Can not connect to this network'

Any ideas? I've tried to update firmware, but have no joy getting on the site

DarrenM · Answer

Hello Fortonsteve

&nbsp;

Try to factory reset the extender and do the setup process agian.

&nbsp;

DarrenM

fortonsteve · Answer

Thanks, but I've done it many times.When my laptop asks for the Key, it just says the key is not recognized. It is correct &amp; works with another Netgear Range extender.If Netgear have a limited life, I'd love to know &amp; that's fine. I'll buy another as it has worked 100% for 3 years!&nbsp;Steve

fortonsteve · Answer

Thanks, but I've done it many times.When my laptop asks for the Key, it just says the key is not recognized. It is correct &amp; works with another Netgear Range extender.If Netgear have a limited life, I'd love to know &amp; that's fine. I'll buy another as it has worked 100% for 3 years!&nbsp;Steve

DarrenM · Answer

Hello fortonsteve

&nbsp;

Have you tried to connect a pc via ethernet to the extender and log into the settings and change the wireless password.

&nbsp;

DarrenM

fortonsteve · Answer

Many thanks. I've tried, but how do you change the password, or log into settings? I've plugged in tried going the the netgear site, but how do I find my router?&nbsp;Any help really apprciated!Steve

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WN3000 Range extender refuses to recognise the router key

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