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Forum Discussion
AndyOxon
Oct 24, 2016Guide
WN3000RP-200UKS causes seemingly odd behaviour with WNDR4500 v2
There appears to be an issue connecting Netgear’s WN300RP WiFi Extender to NetGear’s WNDR4500 Wireless Router. If WPS is used to pair the devices, then SSIDs, Passphrases, and IP addresses (and maybe...
AndyOxon
Mar 21, 2017Guide
I have retrieved the extender and updated to the latest firmware (feat. new UI) in the hope that the recent updates to both router & extender included a fix for this bug. However, the problem persists.
My router is exactly the same model as my mothers, and in tests the results are the same; after 12-24 hours network access via the extender is broken, and the routers ‘connected devices’ page reports that all MACs belonging to the extended network (02:0F:B5:xx:xx:xx) have no name, IP, or association with my wireless network(s) yet they are present/connected.
In fact, I noted on the routers ‘connected devices’ page that the extender (when seeming working correctly) has two MAC address 1) 02:0F:B5:xx:xx:xx and, 2) A6:2B:8C:xx:xx:xx [the Unique Identifiers (represented here by x’s) are the same for both MACs]. But unlike the first MAC, A6:2B:8C:xx:xx:xx has no name, IP, or association with any of my wireless networks. Is this normal behaviour?
I also wonder if any of the following router settings could be the culprit:
Disable Port Scan and DoS Protection [Unchecked]
Disable IGMP Proxying [Checked]
MTU Size(in bytes) [1500]
NAT Filtering [Secured]
Disable SIP ALG {Unchecked]
Advanced Wireless: use other operation mode [Unchecked]
How do I get this issue elevated? Is there a number or email for Netgear Technical Support?
schumaku
Mar 23, 2017Guru - Experienced User
AndyOxon wrote:In fact, I noted on the routers ‘connected devices’ page that the extender (when seeming working correctly) has two MAC address 1) 02:0F:B5:xx:xx:xx and, 2) A6:2B:8C:xx:xx:xx [the Unique Identifiers (represented here by x’s) are the same for both MACs].
The same client is represented to the (W)LAN by a mapped MAC address when conncted to the extender ... that's how these extenders work, these are not fully transparent layer 2 bridges. Nohting wrong that far.
AndyOxon wrote:But unlike the first MAC, A6:2B:8C:xx:xx:xx has no name, IP, or association with any of my wireless networks. Is this normal behaviour?
As the same client will become visible to the (W)LAN on the router by the mapped MAC address, the same name would be visible (as requested) and another IP address would be assigned _if_ the clients would be associated to the extender WLAN and properly MAC "mapped" only.
Afraid, just information - this won't help to fix the issue Netgear support has to look into, however.