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Forum Discussion

Tulika's avatar
Tulika
Tutor
Apr 17, 2020

WN3000RP ViH2 Extender

I have changed my wifi/ service provider. However my extender is set for the old provider. How do i reset it to pick up the new provider?

9 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    While powered on, push andh old reset for 7-15 seconds. The lights should change when held long enough.

    That'll get you back to factory and then you can follow the setup guide.  you can get that at netgear.com/support/   

    • Tulika's avatar
      Tulika
      Tutor

      I reset the extender and followed the set up guidelines. But now i have lost Wifi from the router too. The message says no internet available. Please suggest what i could do to resole it.

      • plemans's avatar
        plemans
        Guru - Experienced User

        So with the extender powered off, your internet isn't working on your primary router?