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Forum Discussion
wn3000RPv3 keeps disconnecting and taking rest of internet with it?
"The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet."
This is the message I keep getting and my internet keeps cutting out.
I have Windows 10 an...
apronedsamurai wrote:
There is also something a tad peculiar with the Wifi Extender, I have enclosed a picture of the Wifi genie to demonstrate.
The screenshot says that the extender is connected to the router, and that no clients are connected to the extender.
That isn't peculiar (unless it's incorrect status).
apronedsamurai wrote:
The wireless signal stands at about 91% from the router.
That's a high signal strength - suggesting that you don't need an extender in that location. What are you hoping to gain by using one?
apronedsamurai wrote:
If I leave the Wifi Extender on, I cannot connect to the router at all, on my PS4. As soon as the Extender is turned off? Boom, perfect connection and signal when connected to the router.
Extenders can't block your your ability to connect to the router's wifi.
When there are multiple wireless networks available, the PC (or PS4) choose what network they want to connect to. In mesh networks the network can provide hints suggesting that the device switch to a different access point or a different band. But even there, the client doesn't have to follow those hints.
Your issue might be caused by your PC/PS4 deciding they want to switch between the router and the extender. You can try telling the PC to "forget" the extender network, and see if that helps it maintain a stable connection to the the router.
The reason I am using the Wifi Extender was so that I could plug an Ethernet cable into my PC computer and that is why I have used the wifi extender.
My PC does not have wifi capability on its own, like a Wireless USB adapter and is only drawing its Internet connection FROM the Wifi Extender.
apronedsamurai wrote:
The reason I am using the Wifi Extender was so that I could plug an Ethernet cable into my PC computer
Thx, that helps.
That suggests that you don't want the PS4 to use the extender wifi network at all. Is it set up to only connect to the router wifi?
Not sure tbh. See, the router generated network is called:
TNCAP4BB7D3
The network generated by the Wifi Extender, is called:
TNCAP4BB7D3-EXT
I've always set the TNCAP4BB7D3-EXT password to the same as the TNCAP4BB7D3 network....and as far as I am aware I would need to specifically connect the PS4 to the TNCAP4BB7D3-EXT nextwork (which I have never done...?)
apronedsamurai wrote:
as far as I am aware I would need to specifically connect the PS4 to the TNCAP4BB7D3-EXT nextwork (which I have never done...?)
Yes, you would have needed to specifically connect the PS4 to the wifi network - it wouldn't assume that the password is the same.
Ok, so let's clarify the symptoms, now that I understand the setup better.
The PC is seeing internet connectivity drops - correct?
What are you seeing on the PS4? Does this change when the extender is turned off? What color is the link rate LED on the extender?
Also, your router is a dual-band router (802.11n on the 2.4 ghz band, and 802.11ac on the 5 ghz band). Some new 2017 PS4s (slim PS4 and PS4 Pro) support 5 ghz, older models are 2.4 ghz only. Does your PS4 support 5Ghz?
A couple of things to try:
- Check that the extender is firmly plugged in and doesn't wiggle in the socket. If it isn't secure, you can try connecting it with an extension cord.
- If the tabs on the ethernet connectors are broken off, you should try a different ethernet cable.