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Forum Discussion
apronedsamurai
Aug 15, 2018Aspirant
wn3000RPv3 keeps disconnecting and taking rest of internet with it?
"The network gateway is accessible, but Windows couldn’t receive network traffic from the Internet."
This is the message I keep getting and my internet keeps cutting out.
I have Windows 10 an...
apronedsamurai
Aug 15, 2018Aspirant
The reason I am using the Wifi Extender was so that I could plug an Ethernet cable into my PC computer and that is why I have used the wifi extender.
My PC does not have wifi capability on its own, like a Wireless USB adapter and is only drawing its Internet connection FROM the Wifi Extender.
StephenB
Aug 15, 2018Guru - Experienced User
apronedsamurai wrote:
The reason I am using the Wifi Extender was so that I could plug an Ethernet cable into my PC computer
Thx, that helps.
That suggests that you don't want the PS4 to use the extender wifi network at all. Is it set up to only connect to the router wifi?
- apronedsamuraiAug 15, 2018Aspirant
Not sure tbh. See, the router generated network is called:
TNCAP4BB7D3
The network generated by the Wifi Extender, is called:
TNCAP4BB7D3-EXT
I've always set the TNCAP4BB7D3-EXT password to the same as the TNCAP4BB7D3 network....and as far as I am aware I would need to specifically connect the PS4 to the TNCAP4BB7D3-EXT nextwork (which I have never done...?)
- StephenBAug 15, 2018Guru - Experienced User
apronedsamurai wrote:
as far as I am aware I would need to specifically connect the PS4 to the TNCAP4BB7D3-EXT nextwork (which I have never done...?)
Yes, you would have needed to specifically connect the PS4 to the wifi network - it wouldn't assume that the password is the same.
Ok, so let's clarify the symptoms, now that I understand the setup better.
The PC is seeing internet connectivity drops - correct?
What are you seeing on the PS4? Does this change when the extender is turned off? What color is the link rate LED on the extender?
Also, your router is a dual-band router (802.11n on the 2.4 ghz band, and 802.11ac on the 5 ghz band). Some new 2017 PS4s (slim PS4 and PS4 Pro) support 5 ghz, older models are 2.4 ghz only. Does your PS4 support 5Ghz?
A couple of things to try:
- Check that the extender is firmly plugged in and doesn't wiggle in the socket. If it isn't secure, you can try connecting it with an extension cord.
- If the tabs on the ethernet connectors are broken off, you should try a different ethernet cable.
- apronedsamuraiAug 15, 2018Aspirant
My PS4 doesn't seem to recognise the 5 GHZ network, so I assume that it only accepts 2.4 Ghz
There again, the internet cut out on my PC. I tried to explicitly connect to the Wifi- Extender generated network, was unable to do so:
"No DNS sever could be reached in time."same outcome when I tried to connect directly to the router generated network.
Soon as I turned off the Wifi Extender, was able to connect to the router network immediately with no inteference/difficulty.
The ethernet cable is totally fine, not damaged in any way.
The extender is fully flush in the socket.
When the internet cuts out, there does not seem to be any change at all with the Wifi Extender, all lights remain green...