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Forum Discussion

Stratego's avatar
Feb 23, 2024

WN3100RP wifi extender cannot enter to config wifi or to config firmware upgrade.

I have the netgear wifi extender WN3100RP with the original firmware, recently i reset the product in order to config and extend a new wifi at home. But what a surprise, i cannot enter the config area any more. 

 

I read everything here and followed all the steps some of the netgear staff shared with the community but was only able to enter in the first page of the netgear config where you choose language and that,s all, when yo push next it does the same error and rejects the connection. I tried in windows 10 with edge, firefox, chrome, opera and nothing. Also with android with chrome, opera, firefox and that was the time when i reached the first page of language config via wifi but nothing more. 

 

Cannot upgrade the firmware because cannot enter the config. not with ethernet connection or wifi connection.

 

Anyone with a solution? thanks in advance. And kind regards from spain.

9 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Stratego wrote:

     

    .... but was only able to enter in the first page of the netgear config where you choose language and that,s all, when yo push next it does the same error and rejects the connection.

    Rejects the connection in what way? Any error messages?

     

    You say you have you tried getting in with both wifi and a wired connection from a PC to the LAN port on the extender.

     

    If you read the release notes:

     

    WN3100RP Firmware Version 1.0.0.20 - NETGEAR Support

     

    you will see that it says:

     

    To Upgrade

    Note: Do not upgrade the firmware using a wireless connection. Please perform firmware upgrade with “wired” or Ethernet connection only.

     

    So stick with troubleshooting the wired connection.

     

    Don't forget, this device dates back to 2013. It may not do you many favours with the new wifi at home. No 5 GHz wifi and slow (300 Mbps) 2.4 GHz.

     

    • Stratego's avatar
      Stratego
      Tutor

      The only way i reach the first page of config is via android and firefox accesing via 192.168.1.250 (not my wifiext . net because it doeasnt work) , i choose language (any or auto) and when you press next is says this site can,t be reached and changes to my wifi ext point net, and if i try from a windows 10 chrome you see this. i really tried everything (explorer11, chrome, edge, firefox, opera, and deactivating the security of the browsers) and also trying to connect via lan direct from pc to device, connecting device via lan to router and then try with pc or android, or via wifi connecting to ext_netgear, and always the same result, or i cannot even reach the first page of config or i cannot continue to the next page of netgear config.this is when you try via chrome from pc , it doeesnt even show the language page

       

       

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        Where did 192.168.1.250 come from?

         

        Is it an attached device in your unknown router?

         

        Have you tried this?

         

        One thought is that you could tell Windows that you are on a "private network".

         

        • Network and Internet settings
        • Network Status
        • Change Connection Properties
        • Network Profile
        • Private