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Forum Discussion
TheCustomer
Jan 06, 2016Aspirant
WN3500RP was working, now it isn't: factory reset & reinstall didn't fix the problem
Yesterday I set up the range extender. it worked Android Phone & MacBook connect just fine Today: no The devices can see the network, but password isn't accepted. As the same fault is on both...
TheCustomer
Jan 06, 2016Aspirant
Aha
Solved
The cause: rubbish quality documentation, Netgear.
To perform a factory reset on this piece of kit, you don't press the factory reset button.
That's what you do on all the other Netgear kit I have.
No
On this one
you press it until the power light flashes 8 times.
All sorted now
Except for the documentation, which will continue to waste the time of innocent users
:-/