WNDAP350 2.4GHz drops out every few seconds

Same problem here with this unit. We bought a few WNDAP350's for several offices but they all have reliability issues. Network connectivity dropping regularly etc. Most users have reverted back to using the LAN cable.

I updated to new firmware version 2.0.27 but the problem persists.

We are considering buying different WAP's now.

I also have this issue. After upgrading to 2.0.27 the issue is better but I still get a random drop every now and then and nothing will communicate for a few minutes before finally coming back. 2.0.9 was almost unusable.

PhiREflY wrote:
I also have this issue. After upgrading to 2.0.27 the issue is better but I still get a random drop every now and then and nothing will communicate for a few minutes before finally coming back. 2.0.9 was almost unusable.

Yes that's another thing. What logic is there behind firmware 2.0.27 being NEWER than version 2.0.9.

Same logic as not being able to make a normal functioning WAP device? A 20euro unit from the cheapest chinese brand works better thant this! :mad:

Things seem a lot better with firmware version 2.1.2. While the Release Notes would suggest that only a couple non-essential issues were addressed, it is apparent that a lot more than that was revamped. I have seven of these in operation between business and home and was wondering if I wasted some real money....these were not cheap.

I agree, the ability to schedule the radio's on and off at specific times was not mentioned in the release notes and that to me is a significant new feature.

DataSwift wrote:

As the subject states, we've just bought a number of WNDAP350 access points. The wireless functions perfectly on the 5GHz band, but the 2.4GHz continually drops out. I'm trying to borrow a laptop with a different chipset to check, but so far the Intel 5300 Wifi and iPhone 3GS both fail to keep a connection. Using Vistumbler on the laptop shows a complete drop to zero-signal roughly every 2-3 seconds. I've tried with all encryption disabled too, which has made no difference. Has anyone else had similar issues? Stephen

These AP's have rogue ap detection. What this means is every so many seconds it sends a signal to the clients connected to wait. Then it switches to a air monitor (that is why you see no signal for a few seconds). Then it switches back. Clients with old drivers or that are too old to support his feature have problems.

Solution try dissabeling rouge ap detection.
Also the AP autodetects when it's channel has bad signal and changes. Clients that don't cope with this well can be dissconnected. try hard setting the channel.
Another thing I have seen is where the client doesn't work on the 40 mhz channel width and setting that to 20 can help.

Always easy to blame the ap when you don't understand the wireless environment... (not to metion you probably have crappy 10 dolar nics that don't support the current wireless standards...)

This explains the behavior I see when monitoring the access point with inSSIDer....the signal disappears and a few seconds later re-appears....alternating between 2.4 and 5 ghz. But, Rogue AP detection is not checked as being on in either frequency.

In inSSIDer, the 350 is listed as one device and it reflects the two frequencies alternating back and forth on one line showing the same MAC address for both 2.4 and 5 ghz. The WNDR4500 is listed as two separate SSIDs on separate lines with different MAC addresses. May mean nothing operationally, but is noteworthy

SwitchedToDeath wrote:
Always easy to blame the ap when you don't understand the wireless environment... (not to metion you probably have crappy 10 dolar nics that don't support the current wireless standards...)

Always easy to assume the people who are commenting don't know what they are doing. All our clients are lenovo laptops no older than 3 years, most are younger. They can all handle the latest WIFI standards yet every time 15+ users connect the WNDAP turns out to be a let down. Especially compared to 30 Euro basic WAP's!

We will try the latest firmware, lets hope its better.

How you guys getting on with the new firmware? Im still on 2.0.27 at moment and they seem reasonably stable but there not really being used heavily yet. Has 2.1.2 been a worrh while upgrade?

I have met with better success with 2.1.2. Wireless connection speeds are indicated now @ 270 mbs consistently on the 5ghz frequency. It appeared to suffer from a DNS lag before where it took much longer on this device to find a web site than machines on other connections through the same router. I am generally satisfied.