Recently picked up the WNHDE111 kit and am having a few issues.It hooked up fine, and found each other not problem. I have been able to access the internet with nice speeds from the far bridged end by being able to fully patch a new HTPC OS build through it. Did some testing of streaming some video and that worked fine too. I get an average rate of about 80%.Now, the problem. I was trying to COPY some large files (multi-GB) from a wireless workstation on myh 11g network through the WNHDE111 kit to the far end workstation. It seems this higher than DSL speed activity causes the bridge WNHDE111 to lose its connection within 2-3 minutes (sometimes less). The device will have no lights on what-so-ever.I have now set each device to their proper roll (i.e. AP and BRIGE hard coded instead of AUTO). I set static IP addresses for each. Something strange I am noticing is on the AP when looking at the wireless status, it shows the IP of the bridge as one from my DHCP range (not the static address that has been assigned to it, and is used for management of the device). Why? Any other suggestions for helping this device work under load? As it seems it isnt noise, but amount of traffic at LAN speed when copying files, as I have had no issues with normal internet speed activities.

can you give a diagram of your network, and how you've got it set up? Please also put what IP addresses you're getting for every device as a part of the digram. It's hard to know how you're trying to get this to work without a better description of the network itself.

Sure can.WGR614 router <-> WNHDE111 AP <- WNHDE111 Bridge192.168.1.1 192.168.1.2 192.168.1.3WGR614 is being used to host 802.11g connections (2 laptops and 1 desktop). The AP is connected via ethernet to the router. The Bridge is hosting 1 desktop and 1 Xbox 360. All the devices receive a DHCP address from the router in the 192.168.1.10x range. The subnet mask for all is /24.Need anything else?

Something strange I am noticing is on the AP when looking at the wireless status, it shows the IP of the bridge as one from my DHCP range (not the static address that has been assigned to it, and is used for management of the device). WGR614 router <-> WNHDE111 AP <- WNHDE111 Bridge192.168.1.1 192.168.1.2 192.168.1.3ll the devices receive a DHCP address from the router in the 192.168.1.10x range.so what is IP of this AP are getting? 192.168.1.10x I assume.transfer from G to N wireless speed will bring you bottle neck and moving higher file size may seize the transfer.here is the throughput of wireless you will expect.. good articlehttp://vpncasestudy.com/download/usefuldoc/wifi_performance.pdf

jmizoguchi wrote:so what is IP of this AP are getting? 192.168.1.10x I assume.transfer from G to N wireless speed will bring you bottle neck and moving higher file size may seize the transfer.here is the throughput of wireless you will expect.. good articlehttp://vpncasestudy.com/download/usefuldoc/wifi_performance.pdfYes, 10.168.1.103. Not sure why when the LAN IP address is set to static 10.128.1.3Perhaps the transition from G to N is causing it lock up? Hmm....still it shouldnt do that.The bridge is also requiring a reset everyday...even if nothing is passing through it. It will work (like now), but tomorrow if I come back I cannot get to the internet even though the lights on the bridge OK. Reset it, and it works again.Just being a pain.

I contacted support via e-mail on this and that didnt get too far. I will be calling in soon to troubleshoot this.The bridge is now requiring a reset daily. It will work with web speed activity for the day, but within 24 hours it will disconnect from the AP and not reconnect without a hard restart of the bridge.

WNHDE111 disconnects/issues | NETGEAR Communities

46 Replies

megadavewhn
Novice
Jun 14, 2008
I'm having the same problems - I doubt its hardware related. But if you ever find a solution, I'd love to hear it.
Meob
Aspirant
Jun 16, 2008
i transferred 600gb of .vobs over 2 * wnhde111 with no problems at all.
punchbuggy
Guide
Jul 01, 2008
Well, I've just purchased a pair of these fella's to improve media transfer between my ReadyNAS and the EVA8000. The first day was great - no juddering with anything I streamed to the EVA. Then, the next night, I noticed no light on the unit acting as the EVA-connected Bridge. There was a link light on the back, but nothing on the front. Pushing WPS did nothing. As the on/off made no difference, I pulled the power plug out. It powered on and re-connected fine. All good. Started watching a movie.

Then the next night I was streaming music and it stopped - the EVA reported a lost network connection, Sure enough, the unit had gone off again. Link light on. Power plug out and in - all good again.

I looked in the manual and it mentions nothing about an automatic daily shut-down. Presumably an energy saving initiative... :(

And, for the record, I don't believe it's hardware after reading many similar problems. I'd rather believe it's a firmware problem over a massive quality control issue in Netgear's production line.
mikepaul
Aspirant
Jul 09, 2008
I've tried to keep my pair connected by only turning on the Bridge just before I use it, but even that only works for a while. Occasionally the 'while' is long enough.

What it comes down to is that the Bridge refuses to stay connected, and the log on the AP usually says the connection was deauthenticated or something. Turning off all the QoS stuff wasn't the answer, so I have no idea why they just don't stay connected. New firmware that offers little or no opportunity for an automatic disconnect would be nice...
eqwalker
Aspirant
Aug 18, 2008
I have just purchased a pair (kit) of these as well and I was streaming video with no problem....for about 3 to 5 minutes and then it just quits. I have to reboot the AP to get it back up and then it only stays up for 3 to 5 minutes of streaming. I have opened a ticket with NetGear on it. How many others are experiencing this problem?
punchbuggy
Guide
Aug 19, 2008
Eqwalker, I (and many others) have sporadic issues with a dropped connection by the Bridge, but nothing with the regularity you describe. And always resolved by resetting the Bridge (pulling the power plug out/in), not the AP.

I'd like to hear the outcome of the ticket though. I personally believe there is a protocol problem with the unit established as the Bridge - losing a "keep alive" sync with the AP perhaps so that it thinks there's no longer an AP connected? Needs resolution at the firmware level IMHO...
mikepaul
Aspirant
Aug 20, 2008
I'm growing worried that some lab test unit refuses to disconnect so the rest of us will be considered to have defective hardware and no fixed firmware is coming.

I guess I'll have to swap the devices, reverse their switch positions, and then see if the hardware issue moves to the AP or not. If it's ALWAYS the Bridge unit that shuts off, no matter which hardware is acting as the Bridge, I'll have a hard time buying the 'hardware' story...
punchbuggy
Guide
Aug 21, 2008
Tried swapping before and problem followed - it's always the Bridge. But, hey, it could be just mine... ;)
Fastlane
Novice
Aug 22, 2008
Having the same issue too (can I hear an echo???).. only thing different, is I'm connecting to an Apple Airport Extreme with the WNHDE111 in bridge mode.

Besides the problem with it losing connection and poor performance for video (stuttering in video etc when streaming from my NAS over the link), I've also had alot of trouble getting decent singal strength on 802.11n with the bridge. Can't get it any higher than 70%, even when both of the devices are line-of-sight.
Fastlane
Novice
Aug 26, 2008
Well, support with Netgear is disappointing.

They've told me to buy another WNHDE111 'coz it "has to be a compatibility problem with the Airport Extreme".

.. *fumes*

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WNHDE111 disconnects/issues