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Forum Discussion
4010sparky
Oct 07, 2015Aspirant
WPS connected WN3000RP to the router but devices can't access the internet thru the extender
The extender has worked OK until recently then no internet connectivity. It has been re-connected successfully to the router using WPS buttons but devices won't connect to the internet through the ex...
nhann
Oct 09, 2015NETGEAR Employee Retired
Hi 4010sparky,
Please reset your WN3000RP to factory defaults.
You can press and hold the Factory Settings button on the side panel for 7 seconds. The Extender resets, and returns to its factory settings.
Please also try setting up the extender through the web browser (see page 10 of 32)
http://www.downloads.netgear.com/files/GDC/WN3000RP/WN3000RP_UM_1Feb13.pdf
When logging into mywifiext.net, please make sure that your device is connected to only the Extender network (and not connected to any other internet network).
4010sparky
Oct 12, 2015Aspirant
Hi, thanks for your effort on this, however, no further forward. As before the extender hooks up with the router but no device will connect to the internet thru the extender. All the various devices I have - smart phones, tablets, Android, Apple even a Blackberry Playbook try to connect - you can see the connections arrows green light go on as the devices try to connect the statutory three times. But what has absolutely done it for me, is no variation of hpp://mywifiext.net will get to the extender menu using a direct ethernet connection between the laptop and the extender. Always get the 'Oops' message (see above).This has been the case through multiple factory resets and three to four different browsers. If this basic access facility doesn't work, then the extender is not fit for purpose. So it's with great and, I'm sure, enduring relief when I think of the time I've wasted over the last month, perhaps foolishly, thinking that Netgear would supply a reliable product, I have binned the extender and ordered an extender from an alternative supplier. I could still send it back to you if your technical department are curious as to find out what's going on and, perhaps, write a few lines of code to sort this out.
- 4010sparkyOct 21, 2015Aspirant
Anybody out there got any other ideas?
- 4010sparkyOct 23, 2015Aspirant
I notice my router has a URL - http://192.169. etc for Router Admin and I can get to the router using this without fail with an ethernet connection... Is there an equivalent for the WN3000RP extender that might get me into the menu instead of the 'mywifiext.net' which always gives me the Oops! page using an ethernet connection or, with the laptop WiFi off,
'This webpage is not available, DNS_PROBE_FINISHED_NO_INTERNET
- nhannOct 23, 2015NETGEAR Employee Retired
Hi 4010sparky,
Please be sure to connect to only the WN3000RP extender's WiFi and no other internet connection, then visit http://192.168.1.250 or mywifiext.net