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Forum Discussion

mgeorge's avatar
mgeorge
Guide
May 21, 2017
Solved

2.4GHZ Band not broadcasting

My Netgear is not broadcasting the SSID on the 2.4GHz range. It says its enabled but it no devices can see it. My 5 GHZ band is fine and working. I am on the latest firmware I think at V1.0.2.80. It was working all day and just stopped. What is going on?

  • Try to re-upload the latest firmware once again and then reset.

    Once done, reconfigure the router and see if you can get it up and running again.

7 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, mgeorge

     

    What's the exact model and version of your router? Is it WNDR4300 or WNDR4300v2?

    Is the 2.4GHz light still on or off? 

    You may want try to reinstall the firmware and then do a factory reset afterwards.

    • mgeorge's avatar
      mgeorge
      Guide

      It is not the v2 and the 2.4GHz light is illuminated.

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        Try to re-upload the latest firmware once again and then reset.

        Once done, reconfigure the router and see if you can get it up and running again.