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Previzionn's avatar
Jan 08, 2018
Solved

AC1200 R6120 Router Slowing Down Internet

I just bought an Arris SURFboard 32x8 cable modem (SB6190) and a Netgear AC1200 (R6120) router. The firmware that is on my router is V1.0.0.36. When I am plugged in directly to the modem, I am getting ~350Mbs. When I am connected to the router, I am only getting ~90Mbs. Any ideas on what might be going on and how I can fix it? 

  • I figured out what the problem is. I am just an idiot that did not read the box carefully. The box says it supports 300 + 900 Mbps on the front, but on the side it says that the LAN throuput is only 100 Mbps.

4 Replies

  • Things that people have tried to fix the "router is throttling my modem" issue with various devices:

     

    • Ensure that the cable from the router to the modem is up to the job
    • Check that you have the latest firmware (and "factory reset" the device)
    • Check that you have the right internet settings for your ISP (especially MTU)
    • Turn off QoS
    • Turn off the Traffic Meter

    Netgear also advises that you should turn off QoS if you are on Gigabit Internet. You don't need it.

     

    • Previzionn's avatar
      Previzionn
      Tutor

      I tried everything you suggested except for turning off QoS and the Traffic Meter and have not had any success at improving the speeds. When I Google how to turn of QoS and the Traffic Meter, it tells me sign in at www.routerlogin.net. Then, I should go to Advanced and I should be able to find QoS under Setup and Traffic Meter under Advanced Setup; however, these do not exist for me. I cannot find them anywhere else. Do you have any suggestions?

  • I figured out what the problem is. I am just an idiot that did not read the box carefully. The box says it supports 300 + 900 Mbps on the front, but on the side it says that the LAN throuput is only 100 Mbps.

    • michaelkenward's avatar
      michaelkenward
      Guru

      I am surprised that Netgear still sells devices that run that slow.

       

      Looking at the manual, the specifications say that the LAN and WAN ports are 10BASE-T. This is hard to believe. Most now support 1000BASE-T.