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Wernfried's avatar
Wernfried
Aspirant
Jan 21, 2017
Solved

Admin page not shown properly

I have a problem with admin page of my router. After loggon I see page like this, the overview panels are missing and menues are disarranged.

 

2017-01-21 09_14_26-NETGEAR Router WNDR4000.png

 

It applies on Firefox and MS Explorer. Do I have to enable/disable any browser plugins? Maybe related to setting in Kaspersky firewall?

Wenn I connect by buisiness laptop the admin page is shown properly as intended.However, my private PC should also work.

 

Admin page should look like this:

2017-01-21 07_49_44-NETGEAR Router WNDR4000.png

 

 

Best Regards

Wernfried

 

 

 

  • Actually I found the solution. In Kasperski you have to go to

    Settings -> Advanced -> Network ->

    Disable checkbox for "Inject script into web traffic to interact with web pages"

     

    Best Regards

    Wernfried

10 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, Wernfried

     

    Do you have any Kaspersky installed on the business laptop?
    Do you have the latest software for browsers and Firefox and MS Explorer? 
    Did you try to reinstall Firefox? 

    I'm not getting any error with Firefox nor Internet Explorer. What versions are you running for these 2 browsers? 

    • Wernfried's avatar
      Wernfried
      Aspirant

      Obviously it is related to my Kaspersky Internet Security.

      Kaspersky Internet Security is not installed on my business laptop and it works fine when I disable Kaspersky Internet Security temporarly.

       

      Now the tricky question is: Which option/feature I have to disable, resp. where I have to define exception rule?

       

      Best Regards