amber upstream light on solid

Question

anyone find a fix for this? seems to happen alot

comcast guy coming this weekend

unit has current update from comcast. Firmware V3.01.12

seem to have same problem as most others only 1 channel locked on up stream with

gt2526 · Answer

Comcast came , changed 4 fittings in the house and 2 outside1 was at the outside cable junction box.Seems to have corrected things for know.All the upstream channels are connecting.

plemans · Answer

You can check the cable for splitters, amplifiers, or attentuators and remove them if you have them.

check the coax cable for kinks, damage, cheap/bad connectors, loose connectors.

Preferably, move the modem to right where the coax enters the home to prevent extend runs or issues internal to the wiring of the home.

If that doesn't help then the comcast person does need to check the lines.

gt2526 · Answer

I have no&nbsp;amplifiers, or attentuators, only have 1 splitterWith 2 outs, 1&nbsp;side to the TV and 1 side to cable modem.replaced spltter last night, no change. Still have light and it just drops off line when it wants but shows to be connected.&nbsp;

plemans · Answer

did you have the cable guy check the line?&nbsp;&nbsp;

plemans · Answer

sounds like it must have been an issue with one of the splitters/connections.&nbsp;glad to hear its fixed. if you mark it solved, it can help the next person.&nbsp;

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amber upstream light on solid

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