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Any help would be appreciated - NG is efhing usless for support ac1000 r6080
new router AC1000 R6080 No internet connection - I have connection in - router doesnt see it two troubleshooting steps offered 'turn it off and on', and 'make sure cable is plugged in' Thank you captain obvious . . .
Tried to get support (free support 24/7 for first 90 days - registered product but each time submitted is said 'something went wrong, please try again' pretty helpful right ? lmao also, can't get to support because they say my ser number is invalad - thinking that fter putting it in 13 times I have it right. so new product doesnt work no manufacturer help pleast tell me I'm a moron and doing something wrong and how to fix it thanks
Hi myrouterisefhed,
Welcome to the community!
1. What is the firmware version of the router?
2. What is the status of the Internet LED (planet symbol) on the front panel?
3. You can try performing a loop back test to check if the WAN port of the router is functional. This link may help out.
Dexter
Community Team
2 Replies
Hi myrouterisefhed,
Welcome to the community!
1. What is the firmware version of the router?
2. What is the status of the Internet LED (planet symbol) on the front panel?
3. You can try performing a loop back test to check if the WAN port of the router is functional. This link may help out.
Dexter
Community Team
Hi myrouterisefhed,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team