NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jmartin6
Mar 13, 2020Tutor
C3700 No visibility for IP & DNS Settings
Why can’t I see or have access with visibility for IP & DNS settings when using Netgear Genie.
what address are you entering?
Try hardwired into it.
If you've changed the password/have the incorrect password and don't have password recovery setup, then you'll need to factory reset to get back into it.
5 Replies
Because its not built into the app and needs to be adjusted from the browser?
- jmartin6Tutor
I enter the router address into the browser but does not open up or if it does open up to login page it does not recognize the admin password even though I know it is correct.
what address are you entering?
Try hardwired into it.
If you've changed the password/have the incorrect password and don't have password recovery setup, then you'll need to factory reset to get back into it.