NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Skoot3r's avatar
Skoot3r
Aspirant
Dec 14, 2020

C6300 Upstream light flashing

So I recently moved my modem upstairs which required me to rewire/reroute some coax cables. The first day it worked just fine, I moved it to my room for faster download speeds on my pc which is connected through Ethernet. Earlier today however it kept having issues and eventually the internet just completely turned off which eventually led to me moving it back downstairs where is works perfectly fine. I believe it’s a problem with the coax cables but I’m not positive. There’s one coax outlet that works which is what the modem is connected to now, but before when it was upstairs I had basically just run a line of coax cables from that outlet to upstairs, but it doesn’t work anymore.

TL;DR - modem has no internet connection, one working coax outlet. Modem works when directly connected to said coax outlet but not when connected to the outlet through a line of coax cables. Please help

10 Replies

  • do you have a screen snip of the cable connections page when its hooked up for both locations? that lets us take a look at the signal. It wouldn't be the first time wiring within a home had issues. 

    • Skoot3r's avatar
      Skoot3r
      Aspirant

      So this is the screen snip for my cable connection screen when it is plugged in downstairs, however I can't even get a screen snip of the page when its upstairs because it claims my modem is offfline, so this screen doesn't show up in the first place.

      • plemans's avatar
        plemans
        Guru

        pictures can take several day to show. If you add them by click on the "choose file" option, we can ge them right away