NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ravensrulz's avatar
Mar 08, 2020
Solved

C6300V2 stopped displaying 5ghz SSID when scanning my networks

My Netgear Modem/Router stopped broadcasting my 5GHZ WIFI connections, on Primary and Guest networks.  I've tried checking my network card, I go into GENIE and they are still shown as there, nothing has changed, scanned channels to make sure nothing else is interfering with them, I've also tried to manually connect to them without the visable SSID on my devices, it won't allow it.  Says network can't be found.  I do have control access set, however, I only have allowed Known devices onto my Network.  The only thing recently I can think of, is that, the ISP pushed out an update to the firmware, but I believe that was before I started having this issue.  I have even reset my network connections on my IPhone and IPad to see if they would come back, have turned off WIFI and back on to scan the WIFI broadcasting.  Using WPA2/PSK since I am already running a strong firewall, but that has never been an issue.  Anyone else have this problem?

 

Thank you.  

31 Replies

  • What is the 5ghz led doing on the router?
    If you log into the router (not through genie) but through the browser, what is it showing for the 5ghz network? is it enabled, what channel broadcasting on, what's all going on for it?

    what firmware is on it? 

    is it running with a seperate ssid from the 2.4ghz?

    • ravensrulz's avatar
      ravensrulz
      Guide

      Hi, 

       

      I was able to resolve the issue, but don't want to keep going through it.  I actually went into the router login through my browser and went and erased my settings back to factory defaults, than created the wireless SSID's over again and the are now showing up.  I am wondering if the latest XFinity Firmware update may have had something to do with it.  But as of now, I have it working again.  Thank you for following up with me.  

    • ravensrulz's avatar
      ravensrulz
      Guide

      I actually found another issue not even related to the router/modem.  On my Inspiron 620 PC, which is older of course, I was wondering why the 5GHZ wireless was not showing up, just the 2.4GHZ, it turns out, my wifi nic only supports b/g/n, therefore, in order for me to connect my PC wireless, which it doesn't really matter, I would need to upgrade that card to handle A and C Radios, so I am looking for a compatible Wireless NIC for my PC, Dell doesn't seem to really want to provide an answer, so I have been researching on my own, plus I want to upgrade my Memory, which can handle up to 8gigs, I am currently running 6gigs, but my CPU resources get bogged down quickly and I have most things I don't need to use turned off in the background or in startup.  

      • plemans's avatar
        plemans
        Guru

        What nic do you currently have in it? 

        Is it pci based?