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Forum Discussion

SHamburg's avatar
Dec 11, 2020
Solved

Can I set up multiple channels with this modem? 5.0 and 2.4

I'm trying to install a Honeywell smart thermostat but found out it's not compatible with 5.0 Modem speeds, needs to be 2.5 (2.4?).   Is there a way to set up this modem to have 2 channels ?    I have a main Wifi set up as well as a Guest Wifi and could use the Guest if needed.    

  • The cm1000 is a modem only. It has no router or wireless capability. 

    What actual router do you have? 

4 Replies

  • The cm1000 is a modem only. It has no router or wireless capability. 

    What actual router do you have? 

    • SHamburg's avatar
      SHamburg
      Tutor

      Thanks for the quick response.  I'm using an EERO router and a SMARTTHINGS hub 

      • plemans's avatar
        plemans
        Guru

        so you'd want to check with eero's forum/support for the best way to connect a smart device. 

        The modem doesn't do anything with wireless. 

    • SHamburg's avatar
      SHamburg
      Tutor

      Thanks for directing me to the router.  I was able to contact EERO and learned how to temporarily suspend 5.0 to set up the 2.4 devise.  Stay safe