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Md1's avatar
Md1
Aspirant
Aug 08, 2016
Solved

Cant connect to samsung smart TV after changing to new router N750 premium edition WVDR4300

My old netgear was working fine with smart tv. But after replacing it with N750 ( replaced for faster speed), Tv doesnt even show the network , is anyone facing the same network/connectivity issue or can help resolve this issue please? Thanks.

PS: all other devices like iphone, tablets and computers are connected well and working fine.

  • Md1's avatar
    Md1
    Aug 15, 2016

    Solved - I had to reset the SVC and change the wifi region to "A"in TV, then reset the TV to factory setting. 

    Step 2 - reset the N600 and there you go, TV connected to WIFI. 

    Now the other TV i tried the same steps, but it didnt work. So i hooked up Apple TV( i had a spare one) and voila , it's working now.

16 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    Which smart TV?

     

    Does it have WPS? That's a "press and connect" button that allows two wifi devices to see each other and connect.

     

    • Md1's avatar
      Md1
      Aspirant

      Model Samsung - one is UN46EH5300 and other one is 55". I tried WPS button, the green light blinks.TV showed my home network just for a second before the screen went blank, tried again but TV didnt show any network name at all ( green light on router was still flashing though when i tried second/third time). On the router, my security options are set as "WPA2-PSK [AES]" out of 4 below options:

      None 

      WPA2-PSK [AES]
      WPA-PSK [TKIP] + WPA2-PSK [AES]
      WPA/WPA2 Enterprise

       

      Please let me know if i gotta do something else either on the tv or router to make it work. Thanks.

      • Retired_Member's avatar
        Retired_Member

        I would reset to factory defaults and try WPS before make any changes to router