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kitsune's avatar
kitsune
Aspirant
Mar 12, 2017
Solved

Can't find admin page from win10

for some reason i cannot reach the admin page from my win10 pc.  I can from other devices (kindle) but not the pc.  I've tried to reset everything, turn off firewall, different browsers, updated java, etc.  -- router and pc on private network (not public).  I was using another NG router (n600) before with no issues.

 

'Bout ready to take it back, especially as I don't really see any performance boost. ugh.

 

Any ideas? anyone?

 

Installation
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Mar 22, 2017

    Hi kitsune,

     

    Please try resetting and reconfiguring the router.

     

    Regards,

     

    Dexter

    Community Team

13 Replies

  • William10a's avatar
    William10a
    Master
    Mar 12, 2017
    kitsune wrote:

    for some reason i cannot reach the admin page from my win10 pc.  I can from other devices (kindle) but not the pc.  I've tried to reset everything, turn off firewall, different browsers, updated java, etc.  -- router and pc on private network (not public).  I was using another NG router (n600) before with no issues.

     

    'Bout ready to take it back, especially as I don't really see any performance boost. ugh.

     

    Any ideas? anyone?

     

    How are you rying to access the admin page from the win10pc?

    • kitsune's avatar
      kitsune
      Aspirant
      Mar 12, 2017

      I've tried the genie app but uninstalled it.  typically I just type the ip address in the web browser. the 1.1 one.  I can reach it that way on my kindle but not on my win10 pc.