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Forum Discussion
maryr69
Jan 23, 2018Tutor
can't login to opendns
I'm having problems logging in to opendns. I keep getting messages about blocking sites because of content. I never set up parental blocks or anything. When I try to login, i enter my email address and it says it doesn't recognize the email address. I'm really getting frustrated.
Hi maryr69,
If that is the case, you can factory reset the router and go through the setup. The link below may help out.
Reset: http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
7 Replies
- maryr69Tutor
A screen shot og message when I attempt to log in or of the message I get about blocked content?
- maryr69Tutor
I was the one who set up my router and don't recall setting any parental controls. When i try to open the parental controls it tells me that i'm not connected to the internet. So it seems i'm in some loop and can't get out. I have never set up an account with opendns so i'm not sure why websites are being blocked or who the admin is that i need to contact.
- DexterJBNETGEAR Moderator
Hi maryr69,
If that is the case, you can factory reset the router and go through the setup. The link below may help out.
Reset: http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team