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LWeber4's avatar
LWeber4
Tutor
Dec 20, 2020
Solved

CM700 and R6400

I just connected a CM700 cable modem to replace a CM400. I have an R6400 router. When I run the speed test in my Nighthawk app I get 210mbs download and 15mbs upload from my 200mbs service, but an Ookla test shows about 35mbs download and 15upload. Why are they so different? Which is correct? Is there a router problem? Thank you

  • They were about 10-15ft from the router. They got about 35mbs. I decided to replace the r6400 with a Google Nest Wifi system connected to my CM700 modem. Thank you for trying to help, but I just don't have the knowledge or experience to deal with the settings, etc. I'm heading toward simple. 

9 Replies

  • Are these speed test wired or wireless? Wired is preferred. Also the R series router is getting to be a bit older in generation so something you may want to consider upgrading. 

    • LWeber4's avatar
      LWeber4
      Tutor
      Thank you. The tests are wireless. I did suspect my router could be the problem, but I wanted some confirmation from people more knowledgeable than me. That includes most people!

      • FURRYe38's avatar
        FURRYe38
        Guru

        Wireless speeds maybe slower on your older router. Also depends on your wireless device that your using. 

        Wired speeds should be to spec however. WIred will always be better than wireless.