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Forum Discussion

dkgoodwin00's avatar
Dec 10, 2021

constant site cannot be displayed msgs

AC1750  on Win 10 - ran most recent firmware update.  Since then I am constantly getting site cannot  be displayed msgs.  It is across Chrome, Firefox, Brave.  I have to reload page 3,4,5 times and finally the site will display. 
Wired connection or wifi. Is there an issue with the latest update?

My work requires me to be able to research and give complete answer quickly.  So more than 3 minutes each try to launch a website not good. 
Anyone else experiencing? 

 

5 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what actual router do you have? AC1750 is a speed

    What firmware version did you install? 

    What modem/gateway is it connected to? 

    Have you tried enabling ipv6 and rebooting the router?

     

    If you've tried that, then try downgrading the firmware a version. Some product lines have been running into dns issues on the newer firmware. 

    • dkgoodwin00's avatar
      dkgoodwin00
      Tutor

      Thank you for responding, I really appreciate it. 

       

      modem: arris surfboard 6190
      Netgear R6400v2
      current Firmware: V1.0.4.120_10.0.91
      5gz and 2.4 both set up. Pushing 5gz as default  

       

      Not a strong hardware person, so have not tried ipv6 fix.   Not real sure how I go about it. Looking. 

      Might have to roll back, I  had not upgraded for a bit so though I best do it. 

       

      DKG