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Forum Discussion

TeeMoney's avatar
Dec 17, 2015
Solved

Devices Not Connecting To 2.4ghz

This seems to be a common issue from my searching however, I have yet to find a solution. It's been over a week that I have not been able to connect to my 2.4ghz frequency on my router. The only time...
  • ElaineM's avatar
    ElaineM
    Jan 04, 2016

    TeeMoney Did you try to reset the router? If you have not, kindly do so and let us know if that helped.

    in resetting the router, you need to push the reset button for 20 seconds. Once done, reconfigure the router to get the connection back.

    By the way, make sure that the power light will be solidly lit before reconfiguring it.

    Let us know what happens.