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ztrachtenberg's avatar
Aug 05, 2017
Solved

External storage issue

I have an R6400 router (latest firmware: V1.0.1.24), and want to connect a Seagate Backup Plus 4TB external drive to serve as back up for several computers in the house. Prior to connecting it to the router I connected it directly to my MacBook Air (running OS X.12.6)--and was coached to download drivers so I could use TimeMachine. I then copied some files onto it (not with TimeMachine). When I connected it to the router, it mounts and is recognized as USB Storage--but it doesn't show the files and reports 0 bytes.

 

I take it this is because the drive now has "special drivers" and so won't work with the router? Is there anything I can do about this--e.g. remove the drivers (and I guess live without TimeMachine). Or am I stuck with a drive I can't use on my network?

 

Thanks for any advice you can give me.

  • antinode's avatar
    antinode
    Aug 05, 2017

    > More than me!

       Perhaps, but, as I said, my actual experience with ReadySHARE
    consists of some (not much) reading.

    > So advice is to forget about using this as a network drive through the
    > router?

       The way I look at is this:

       You "copied some files onto" the disk, which, I gather, is still
    formatted with a NTFS file system, as supplied by Seagate.  I assume
    that if you eject and disconnect the drive from the Mac, and then
    reconnect it, those files are still seen by the Mac (Finder).

       Then you eject and disconnect that disk from the Mac, and attach it
    to the router, which seems happy enough, but now those files which you
    know must be on the disk are not visible?

       Unless there are some odd-ball permissions involved (which doesn't
    seem very likely), then I'd say that the Paragon NTFS file-system

    software is doing something on that disk which confuses the GNU/Linux
    NTFS file-system software on the router.  At least one of them could
    have a bug, and file-system bugs are not particularly desirable if you
    expect a backup (Time Machine or other) to be useful.

       One more thing I'd want to test would be if you could actually do a
    Time Machine restore operation using a backup from that
    ReadySHARE-served NTFS file system.  In principle, the normal Mac OS can
    read a NTFS file system (without the Paragon software, which might not
    be available in the macOS restore/recovery environment), and it should
    be able to do network access, too, so it could work, but I'd want to see
    it work before I trusted it.  Which would be true of any backup system.
    A write-only backup system always looks good when you don't need it, but
    tends to disappoint when you do need it.

       Around here, I use an old Seagate NAS220 network storage gizmo for my
    Time Machine backups.  I don't know what the actual on-disk file system
    is in that thing, but I believe that it's some native GNU/Linux thing
    like "ext3".  But the NAS box runs software which presents the data to
    the network as an Apple File System volume.  (You can see the Time

    Machine XXX.sparsebundle files using the Finder Go > Connect to
    Server... > afp://nas220 [...], just like any normal Apple-shared
    volume.  ("Get Info" says: Kind: Mac / Where: Network.)

       There's still software involved (as usual; it's hard to avoid), but
    the actual underlying file system is an OS-native one, and the only
    worry is the Apple File Protocol layer on the NAS box.  And it did
    actually work for me recently, when the (original) disk in my MacBook
    (13-inch, Aluminum, Late 2008) died.  So, network storage for Time
    Machine backups has worked in the real world.  Whether ReadySHARE with a
    NTFS disk works, I don't know.

       If all you care about are Time Machine backups, then you might also
    consider formatting this disk with an Apple-native file system, instead
    of its original, Windows-friendly NTFS.  You'd still need to worry about
    the router's Apple-file-system software, but it'd be a different stack
    of stuff from the NTFS stack.  I'd still test it, and realistic testing
    is the best advice I have for any proposed backup scheme.

11 Replies

    • ztrachtenberg's avatar
      ztrachtenberg
      Aspirant

      Yes, I connected the drive directly to my MacBook Air and copied some files to it--worked fine.

       

      I did check the list on the page you sent me--the product name is there, but with a slightly different model number.

       

      The quick start guide to the router refers to "special drivers" on a disk: "If your USB device has special drivers, it is not compatible." I had downloaded software to make the drive work with the Mac file system--is that the "special driver?" Can that move be reversed?

       

      Thanks for any ideas!

      • michaelkenward's avatar
        michaelkenward
        Guru

        ztrachtenberg wrote:

        Yes, I connected the drive directly to my MacBook Air and copied some files to it--worked fine.

         


        Apologies., I should have been clearer. I meant to ask "Did it work on Readyshare" before you added the drivers?

         

        The special drivers probably refers to drives that will not work anywhere without drivers. That usually means fancy stuff that is bigger than your PC can handle without help. If your drive didn't need any extra help to talk to your Mac then it probably doesn't apply.

         

        You can always get back to square one by reformatting the USB drive. But that will wipe out everything on the drive so don't do that if you have important files that you don't want to lose.