NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ztrachtenberg
Aug 05, 2017Aspirant
External storage issue
I have an R6400 router (latest firmware: V1.0.1.24), and want to connect a Seagate Backup Plus 4TB external drive to serve as back up for several computers in the house. Prior to connecting it to the router I connected it directly to my MacBook Air (running OS X.12.6)--and was coached to download drivers so I could use TimeMachine. I then copied some files onto it (not with TimeMachine). When I connected it to the router, it mounts and is recognized as USB Storage--but it doesn't show the files and reports 0 bytes.
I take it this is because the drive now has "special drivers" and so won't work with the router? Is there anything I can do about this--e.g. remove the drivers (and I guess live without TimeMachine). Or am I stuck with a drive I can't use on my network?
Thanks for any advice you can give me.
> More than me!
Perhaps, but, as I said, my actual experience with ReadySHARE
consists of some (not much) reading.
> So advice is to forget about using this as a network drive through the
> router?
The way I look at is this:
You "copied some files onto" the disk, which, I gather, is still
formatted with a NTFS file system, as supplied by Seagate. I assume
that if you eject and disconnect the drive from the Mac, and then
reconnect it, those files are still seen by the Mac (Finder).
Then you eject and disconnect that disk from the Mac, and attach it
to the router, which seems happy enough, but now those files which you
know must be on the disk are not visible?
Unless there are some odd-ball permissions involved (which doesn't
seem very likely), then I'd say that the Paragon NTFS file-systemsoftware is doing something on that disk which confuses the GNU/Linux
NTFS file-system software on the router. At least one of them could
have a bug, and file-system bugs are not particularly desirable if you
expect a backup (Time Machine or other) to be useful.
One more thing I'd want to test would be if you could actually do a
Time Machine restore operation using a backup from that
ReadySHARE-served NTFS file system. In principle, the normal Mac OS can
read a NTFS file system (without the Paragon software, which might not
be available in the macOS restore/recovery environment), and it should
be able to do network access, too, so it could work, but I'd want to see
it work before I trusted it. Which would be true of any backup system.
A write-only backup system always looks good when you don't need it, but
tends to disappoint when you do need it.
Around here, I use an old Seagate NAS220 network storage gizmo for my
Time Machine backups. I don't know what the actual on-disk file system
is in that thing, but I believe that it's some native GNU/Linux thing
like "ext3". But the NAS box runs software which presents the data to
the network as an Apple File System volume. (You can see the TimeMachine XXX.sparsebundle files using the Finder Go > Connect to
Server... > afp://nas220 [...], just like any normal Apple-shared
volume. ("Get Info" says: Kind: Mac / Where: Network.)
There's still software involved (as usual; it's hard to avoid), but
the actual underlying file system is an OS-native one, and the only
worry is the Apple File Protocol layer on the NAS box. And it did
actually work for me recently, when the (original) disk in my MacBook
(13-inch, Aluminum, Late 2008) died. So, network storage for Time
Machine backups has worked in the real world. Whether ReadySHARE with a
NTFS disk works, I don't know.
If all you care about are Time Machine backups, then you might also
consider formatting this disk with an Apple-native file system, instead
of its original, Windows-friendly NTFS. You'd still need to worry about
the router's Apple-file-system software, but it'd be a different stack
of stuff from the NTFS stack. I'd still test it, and realistic testing
is the best advice I have for any proposed backup scheme.
11 Replies
The files probably won't do anything to make the drive invisible to Readyshare. Did it work before you added them?
Readyshare can be picky about the drives it works with, and the formats that it likes. There are even difference between how it works with the USB ports on Netgear's boxes.
This may help:
ReadySHARE USB Drives Compatibility List | Answer | NETGEAR Support
- ztrachtenbergAspirant
Yes, I connected the drive directly to my MacBook Air and copied some files to it--worked fine.
I did check the list on the page you sent me--the product name is there, but with a slightly different model number.
The quick start guide to the router refers to "special drivers" on a disk: "If your USB device has special drivers, it is not compatible." I had downloaded software to make the drive work with the Mac file system--is that the "special driver?" Can that move be reversed?
Thanks for any ideas!
ztrachtenberg wrote:Yes, I connected the drive directly to my MacBook Air and copied some files to it--worked fine.
Apologies., I should have been clearer. I meant to ask "Did it work on Readyshare" before you added the drivers?
The special drivers probably refers to drives that will not work anywhere without drivers. That usually means fancy stuff that is bigger than your PC can handle without help. If your drive didn't need any extra help to talk to your Mac then it probably doesn't apply.
You can always get back to square one by reformatting the USB drive. But that will wipe out everything on the drive so don't do that if you have important files that you don't want to lose.