Cannot install newest firmware v1.1.10.66. After downloading file, router crashes when trying to upload when using an eithernet connection.

Apparently Netgear fixed the bug in Firmware 1.1.0.66 1.0.1 and it now loads ok from Genie Firmware upgrade

firmware v1.1.10.66 won't load up

7 Replies

michaelkenward
Guru
May 05, 2018
What device are we talking about? Your footer says R6220v2, but that does not seem to exist in the Netgear system. Maybe it is too new.

What is the current firmware on your device?

How are you doing this firmware download? Through the browser interface or from the support pages?

And what does "router crashes" mean? It reboots? The browser freezes?

What do the LEDs on the thing look like when this happens?
- wbarber520
  Aspirant
  May 05, 2018
  Trying to upgrade R6220 firmware v1.1.10.64 to v1.1.10.66 using the Genie upgrade feature (see screenshot) . Using wired eithernet conn the router downloads the upgrade ok and when it's upgrading the router, eventually it stalls and says the upgrade failed. Upgrade freezes the internet momentarily with only the power button on. After unplugging the eithernet cable, wi-fi resumes working as normal but did not upgrade to the latest firmware. Seems to be an issue in the upgrade software.
  - michaelkenward
    Guru
    May 05, 2018
    wbarber520 wrote:
    
    Using wired eithernet conn the router downloads the upgrade ok and when it's upgrading the router, eventually it stalls and says the upgrade failed.
    
    I hope I have interpreted that message correctly.
    
    A first thought is that you might find it easier to read the release notes and follow the instructions there:
    
    R6220 / R6230 Firmware Version 1.1.0.66 | Answer | NETGEAR Support
    
    Download the firmware and then install it.
    
    By the way, a good way to get screen grabs is to use Alt+Print Screen. That way you get rid of the surrounding clutter and home in on the topmost Window.

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firmware v1.1.10.66 won't load up