How do I change my password?

Question

I think we have been hacked. Using more data than we possibly could. Can someone tell me how to change my password?I have looked everywhere.Thanks.

FURRYe38 · Answer

What Password are you trying to change? WiFI SSID name and PW:
https://kb.netgear.com/23439/How-do-I-change-my-NETGEAR-router-s-WiFi-password-or-network-name-SSID
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or the routers web page admin log in password?&nbsp;
What NG product do you have?&nbsp;

caroledickson13 · Answer

Hi, thanks, I'm trying to change the network key password that was assigned from the factory. When I go to that website you posted it won't let me sign in. Says its not secure. My router is R6220.

Thank you so much for your help.

FURRYe38 · Answer

Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in for 10 seconds then let go. Then log in to 192.168.1.1 or routerlogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on. Then go in and configure the SSID name and give a new PW here.&nbsp;
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plemans · Answer

How much data are you using?&nbsp;
Do you do streaming?&nbsp;
Streaming in 1080p or 4K?A lot of people think they've been hacked when many times its something on their networks actually using the data.&nbsp;
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michaelkenward · Answer

caroledickson13&nbsp;wrote:
When I go to that website you posted it won't let me sign in. Says its not secure. 
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Not sure what "website" you mean, but if it wasn't the link to the Netgear KnowledgeBase it may be the browser graphical user interface (GUI) it isn't really a website as most people know it, just the way that the router's controls show up.
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You don't say what the "not secure" message is but that can be be cause the browser you used isn't prepared for that GUI.
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A different browser may be more "sympathetic" and let you in.
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How do I change my password?

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