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3 Replies

  • Retired_Member's avatar
    Retired_Member

    The new modem should only require a reset, after it's rebooted, connect router and turn it on. Seeing how you left out some key information like modem model number, and if it's a router too, which mode is it in, and router model I could only guess so cross your fingers.

  • Thanks for your reply. I really appreciate it. I reset it buy it didn't work. My router is a Netgear R6100 and it was working with a Netgear ADSL + DM111PSP. My new provider is Eagle communications and their modem is ARRIS CM820. Do I have to configure it in a browser? And if so how can I know what the dotted decimal address for my router.

    Thank you!