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Lost IP address (on Android Turbo phone) for WiFi connection
I disconnected from my WiFi because my phone security app (McAfee) said that hackers were trying to intercept my data. When I tried to re-connect, I get a WiFi Connection Failure message. After some searching, I found that when I go to WiFi Setup (advanced) on my phone , it shows that the IP address is unavailable. My wife has an identical phone and this same screen on her phone shows the IP address. Her phone still has connection to our WiFi. I believe that the missing IP address is the problem but I cannot find how to update the IP address in the WiFi setup on the phone. Any help would be appreciated.
- I finally found the problem. McAfee security app had sent a message saying that hackers were trying to intercept my data & asked if I wanted to disconnect. I disconnected. What I came to discover was that McAfee, as a result of the warning, had set (on my Wi-Fi security settings) to always disconnect from my Wi-Fi (considering it a permanent threat I suppose). I removed the Wi-Fi from McAfee's "remembered Wi-Fi" list (thus getting rid of the disconnect setting) & then re- connected to the WiFi on my phone & the problem was solved.
3 Replies
Welcome to the community, rocksterman
Your phone should automatically get an IP address when you successfully connect to the wireless router.
Try to restart your phone and reconnect to the wireless network name.
Make sure that you have the correct wireless password.
- I finally found the problem. McAfee security app had sent a message saying that hackers were trying to intercept my data & asked if I wanted to disconnect. I disconnected. What I came to discover was that McAfee, as a result of the warning, had set (on my Wi-Fi security settings) to always disconnect from my Wi-Fi (considering it a permanent threat I suppose). I removed the Wi-Fi from McAfee's "remembered Wi-Fi" list (thus getting rid of the disconnect setting) & then re- connected to the WiFi on my phone & the problem was solved.
Glad you were able to sort it out.
Thank you for the update!
