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Forum Discussion
Modem/router shuts off
Can anyone help me with my issue? My modem/router shuts off 3-6 times a day. Comes back on in 5 mins or so. Very frustrating. I logged into the router and no updates are available. I’ve unplugged many times to restart it. There’s also orange light next to lightning bolt.
6 Replies
You have the C6300?
do you have a screen snip of the cable connections page and the event logs?those help show us the connection and whats been signaling the router and the ISP can remote reboot devices.
- I have the net gear app on my phone. I tried connecting to the router through the app and it says my router is offline. Don’t see how that is possible since I am playing call of duty and using WiFi?
Does everything check out through the browser?
what "Netgear app" is it exactly? there's genie/nighthawk/etc
