NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

cssva3's avatar
cssva3
Aspirant
Feb 08, 2016
Solved

N300 Wireless Router WNR2000v4 slowing download speeds

Hello,

 

  I have Time Warner Cable and pay for 50mps download speed. When connected directly to the Modem I get better than 50mps download. When I run through the Wireless router using either wireless or wired connections the download speed slows to under 10mps. Please guide me on how I can change this. These tests of mine where done with only 1x Computer on the netword.

Bob

Troubleshooting
  • ElaineM's avatar
    ElaineM
    Feb 09, 2016

    Hi cssva3 Do you have the latest firmware installed on your router?

    If not, see this link on how to upgrade the firmware.

    After firmware upgrade, reset the router by pressing the reset button for 20 seconds.

    Once done, reconfigure the router to get the Internet connection back.

5 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Feb 09, 2016

    Hi cssva3 Do you have the latest firmware installed on your router?

    If not, see this link on how to upgrade the firmware.

    After firmware upgrade, reset the router by pressing the reset button for 20 seconds.

    Once done, reconfigure the router to get the Internet connection back.

    • Retired_Member's avatar
      Retired_Member
      Feb 09, 2016

      Is this a new problem? Did it ever work?

      • cssva3's avatar
        cssva3
        Aspirant
        Feb 10, 2016

        Hello searay, No it has never worked as far as I know. I just resently upgraded to the 50mps service so I was checking.

    • cssva3's avatar
      cssva3
      Aspirant
      Feb 10, 2016

      Hello ElaineM, I do not have the latest firmware installed. I am one back of the latest but did not see where the latest firmware would change anything that would cause this issue. If you think that I still should upgrade please let me know.

      Bob