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Forum Discussion
jakkwb
Jan 17, 2017Aspirant
Need RMA for router past 90 days...
Have a Walmart purchased "lifetime" warranty router, the wnr2000 n300. Internet/WAN port no longer works, detects no service at all when plugged into working service.
Yes, this is past 90 days, so I do not want to have to pay to get an RMA.
Netgear, please help.
Hi jakkwb,
Please try MAC spoofing.
http://kb.netgear.com/app/answers/detail/a_id/1086
Regards,
Dexter
Community Team
8 Replies
- DexterJBNETGEAR Moderator
Hi jakkwb,
Please try performing a loop back test for confirmation. Check the link below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/28408
Regards,
Dexter
Community Team
- jakkwbAspirant
The WAN/internet light stays orange whenever I plug a cable into it and any of the other jacks. Each jack lights up, but the WAN/internet light stays orange.
- DexterJBNETGEAR Moderator
Hi jakkwb,
If the WAN/Internet light stays lit, that means that the port still works. Try re-flashing the firmware then reset and reconfigure the router. You can check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/23960
http://kb.netgear.com/app/answers/detail/a_id/9665Regards,
Dexter
Community Team