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K4led's avatar
K4led
Aspirant
Jun 27, 2020
Solved

Netgear AC1200 Can't reach certain web sites.

Can't reach certain web sites - other web sites OK. Power cycled modem and router. Reset router. I can get to the web site by connecting computer direct to cable modem but not through the router on any networked computer wireless or wired or with any browser. Something in the router is stopping this one web site from getting through. Ping test to this web site is OK. Router is Netgear AC1200 Model R6220.

 

Cable Modem is ARRIS CM3200

Netgear Firmware is V1.1.0.86_1.0.1

  • I have fixed the problem by changing the router Basic>Internet>Use default MAC to Basic>Internet>Use Computer MAC.  Now I can access the web site that woas previously not opening up.  This is esentially the same as connecting the computer directly to the modem.

     

4 Replies

    • K4led's avatar
      K4led
      Aspirant

      Cable Modem is ARRIS CM3200

      Netgear Firmware is V1.1.0.86_1.0.1

      • plemans's avatar
        plemans
        Guru

        Have you tried using a different dns provider? Like googles at 8.8.8.8 or 8.8.4.4

        or cloudfare at 1.1.1.1?

        Also, check your pc/device for any services that can block sites like anti-virus/firewalls.