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autigers1970's avatar
autigers1970
Aspirant
Dec 29, 2020

Netgear email says there's a firmware update for my Orbi RBR40 and RBS20, but it doesn't show up

So I got an email about a firmware update from Netgear.  I'm on 2.5.1.22 for the RBR40 and 2.5.1.16 for the two RBS20's I have.  Checked for an update in the Orbi app and it says I'm up to date.  Logged into the admin interface on my computer and checked for updates, it says it's up to date.  But when I go to the Downloads section for my hardware, it clearly says that 2.6.1.36 is available for both.

 

So what's the issue?  Is there a v1, v2, etc for this model and this new firmware doens't apply to it or what?  I tried rebooting the Orbi system as well and it's not working that way either.

6 Replies

  • It usually must means the update was pushed out to the manual update server first. 

    You can manually update if you're having issues but if everythings working great, I'd wait on the auto-update to be pushed out. 

    • autigers1970's avatar
      autigers1970
      Aspirant

      So, it's been 5 days since I got that email and the auto update function still says "no new firmware available."  How long does Netgear generally take between releasing an update before auto-update will see it?

      • plemans's avatar
        plemans
        Guru

        It varies. There's not set time that I've found