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Forum Discussion
JakeMN
Dec 31, 2022Tutor
Netgear Nighthawk AC1750 router ethernet really slow but wifi is fine
Hi, I have the Nighthawk AC1750 router and I have been having troubles with the ethernet. I have 400 mbps download and I was getting the full 400 on ethernet a little bit ago but all of a sudden I am now getting around 130 on ethernet and 170 on wifi. Wifi is fine but I dont understand what happened to the ethernet speeds. I tried to reset the router back to factory settings and it actually worked for a little bit. I was back to getting 400 on ethernet for a couple days then it stopped working and I am now getting around 130 on ethernet again. I tried factory reset again and now thats not working and I’m still getting around 130. Any thoughts on what I can do? Thank you.
You are more than welcome. Please mark this as resolved. If you have issues down the road, start a new thread.
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25 Replies
Let's start with the usual boilerplate questions to rule out the obvious.
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.What do you see in Show Statistics for your Internet Port? Anything odd in the Status column and the speeds of the LAN links?
- JakeMNTutor
Thank you for the reply. The router is currently on firmware version V1.0.4.128_10.0.104.
I am using a Modem that I got from Charter Spectrum, the ES2251 DOCSIS 3.1 eMTA.
I looked at the Show Statistics for the Internet Port, WAN is 1000M/FULL and all the LAN ports are 1000M/FULL and nothing I can see that's out of the ordinary.
- JakeMNTutorAre you able to help me? I’m still having the same issue.
- KitsapMaster
Connect your computer direct to the modem without the router in between, and test your throughput. What do you get?
Recommend you use the Ookla native test application for your operating system. It is available from the Playstore and this eliminates the web browser as part of the test.
Please confirm the full model number of your router. Look on the label. Is it R6700???