NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
0603
Sep 10, 2021Follower
Netgear Router C6220
I couldn't get my wifi to work on my phone, it keeps happening through xfinity. This time when I talked to someone and they had me push the reset button on the router for 30 seconds. It showed I was connected on my phone, but I can't get to any website using my wifi. I am using my phone's data right now to try to figure out what to do. Please help
2 Replies
After you reset it, did you reinstall it using the guide?
https://www.netgear.com/support/product/C6220.aspx
0603 wrote:
I couldn't get my wifi to work on my phone, it keeps happening through xfinity. This time when I talked to someone and they had me push the reset button on the router for 30 seconds. It showed I was connected on my phone, but I can't get to any website using my wifi. I am using my phone's data right now to try to figure out what to do. Please helpIs it the phone that is bust or the modem/router?
It isn't obvious from this that the wifi is working in your C6220.
Can you connect other things to the wifi from the C6220? Can your phone connect to other wifi sources?