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NETGEAR USB Control Center utility for MAC OS X El Capitan
NETGEAR USB Control Center utility v 2.22 is not compatible with MAC OS X El Capitan, where to download or make NETGEAR USB Control Center utility with the new MAC OS X ?
Hello All,
You may now download the official release of the USB Control Center Utility for MAC OS 10.11 and above from the link below.
262 Replies
they can if people from the USA netgear sue make tight! is really cheeky what they do with clients !!!
We apologize for the delay as we are still awaiting for the source code from Apple to make an updated working USB Control Center utility.
Thank you all for your patience.
This is at best an ignorant mistake, and at worst a lie. Waiting for API specifications, yes; Source code, I find very hard to believe.
Netgear has dropped the ball very badly, and I hope they get their act together but have little confidence in them. Try printing to ReadySHARE from Android and it also doesn't work.
This is not the only area where they're messing up - everything from the website to PC software to mobile software is really poor showing for such a large company - invest in a proper software development capability!
It really would be less hassle just to buy a new piece of equipment from a competitor, and it looks like ASUS is a great alternative.
D
I've got a call with their Level 2 support staff next week on this issue. I'll post anything significant that I learn.
John
Don't hold your breath for a fix anytime soon. The Powerline Utility hasn't work since Mavericks so doubt they'll bother with this either. There is a work around for Powerline so might be work seeing if it can be adapted from. You can find it here. Warning though, don't mess with terminal commands unless you know what you're doing.
I too have tried to install USB control centre on El Capitan but in my case it crashed the system and i had to reinstall the whole thing again. I am very angry that Netgear hasn't done enough to help the MAC users who as myself feel we should drop netgear for a company that can support our community, Other product manufacturers make sure that when a system is released to the Public they have had their R&D labs work on a solve while the system is in beta mode. El Capitan was released to the public on September 30 2015 and i'm sure a fix for USB control centre could have been made in that time and thats not including the Beta testing time.
Netgear, Please pull your fingers out and do your jobs after all we are the ones who are buying your products, without us there is no Netgear.Think about that.
pheobe out.
Not what I was hoping to hear, but this just arrived in the morning mail:
"Hi John,
We have received an update from our engineers. There is no ETA for the USB control center software that is compatible with El Capitan. For now, you may use bonjour to setup a shared printer.
Please follow the steps below to setup Bonjour:
1. Click on the "System Preferences" icon in the dock to open the System Preferences window.
2. Click "Print and Scan" in the hardware section to open the Print and Scan window.
3. Click the "+" button under the Printers list box to open the Add window.
4. Click the "Default" tab to display the list of available printers. The Bonjour service displays all printers it detects in this list. Choose the name of the network printer from the list of printers. The system automatically searches for and installs the appropriate driver for the printer. If the system cannot find a printer driver, click the "Use" box and manually select it from the pop-up menu. Click "Add" to automatically make the printer available in the printer queue. "John
This is pretty sad! Even the instructions received by jmanthony are pathetic. Apart from the terminology not quite matching El Capitan "System Preferences", the description of the "Bonjour" solution conveniently omits mentioning that this sharing option only works by sharing from another computer (rather than from the Netgear router).
It is clear that Netgear have not taken the necessary steps to prepare for El Capitan (just as they did not previously for Mavericks in 2013) and could not give a damn about Mac Customers. I guess they have forgotten about all those Customers who also have iPhones and iPads (and use Airprint). Their incompetence is staggering.
I notice that Canon have had no trouble preparing for El Capitan. They are advertising support for El Capitan (and Windows 10) for some of their printers. I guess it is time for me to upgrade to a new network-connectable printer, and leave behind this recurring problem resulting from my stupidly relying on Netgear.
I like Netgear routers, but their software is awful and their support is worse. Given the premium prices now being charged for Netgear routers, their software development and Customer support is simply not good enough.
I am commencing planning for a future migration away from Netgear altogether, and as part of this will no longer be updating firmware (as new releases of this are also often quite buggy). I simply refuse to be treated with contempt like this, and be expected to just "suck it up"!
Netgear you should fire all of your computer science majors if they still haven't figuired out how to make this program compatible with osx el capitan. I'm probably never gonna buy another product from your company because of this!
LostPetrel This is acknowledged. I'm waiting for any updates.
Hi,
I had the exact same issue as you all, my printer was showing as offline when trying to use the bonjour method no amount of reconfiguring etc made any difference. Issues occured after El Capitan upgrade on macbook.
I then decided to unplug the printer (canon pixma ip5000) from the USB port it was plugged into and plugged it into the 2nd USB slot on my R7500 and I'm now able to print without problems without the usb controller app.
The reason I did this was because I couldn't even see the printer on the network via a windows 7 PC that that was working previously with the usb controller app.
I recently purchased an IMAC of which came with El Capitan installed so had never connected to the printer but it found the printer immediately without issues.
I was patiently waiting for yonks :smileyfrustrated: for netgear to resolve these issues until I attempted the above.
I doubt i'll even install the usb controller when/if netgear even fix this issue - as things are working for me now without their 'technology'.
Hope this works for others too.
Hi Stan, I'm trying to connect to an R6200 V2 Router and it has two USB slots, the manual says to connect the to the USB2 slot, but it also has a USB3 slot. Just so I'm clear, when you say you plugged it into the 2nd slot, do you mean on the Router itself? and if so how did you 'see' or install the printer on the Mac, because the Control centre simply wont run under El Capitan or did El Capitan just 'recognize' the printer and install?
Meanwhile Netgear stay silent.......
I was having the same issue (the USB Control Center freezing and printer networking through the Netgear wireless router not working) after installing El Capitan... For months.
However, more recently, my HP printer worked when (1) I force quit out of the Netgear USB Control Center, and (2) I plugged the printer directly into the USB port on the back of my R7000. It simply came up as a Bonjour printer in the Printers & Scanners of System Preferences, so I added it to my list of printers, printed a test page, and have been printing flawlessly every since.
I made sure to install the most recent firmware from the support page for my router.
The Netgear USB Control Center that Netgear included with the router was one of my Login Items, and it was hanging/freezing every time I started up. The solution for me was to remove it from my login litems (and probably uninstall it, but I have not done that yet), and just use the printer plugged directly into the USB port in the back of the R7000 without any Netgear utilities, but with the latest firmware.
So whatever Elaine and the rest of the Netgear team might be beta testing, you might not need it.
- I would understand if all these people who say they have solved the problem with Bonjour; They are taking the piss. I do not understand how a person who does not want to use the utility Netgear write in this post. Netgear employees: do you think your customers are stupid enough not to understand that you are putting those posts to make us pass for fools?
cleudio, I am a real consumer who has watched this message board since I installed the El Capitan update, and the Netgear Control Center started to freeze and hang. I have been just as frustrated that there has been such slow/no progress toward a solution. For that, I blame Apple (whose software and products of late have not been as smooth and intuitive as in the Jobs era) as I do Netgear (who has not developed a solution or work around for its users, for what was a simple but usefeul function).
At that time, the printer did not work through the router, and I did not think the printer would work through the router without the Netgear utility. So, like you, I was sitting around waiting for Netgear to update their Control Center, pulling the USB cable out of one computer into another when I wanted to print.
I mentioned Bonjour only because that's how it shows up in my Printer & Scanner pane. It may be completely irrelevant.
I don't know what changed since September, if anything (and I doubt it was anything related to Netgear, since they have not posted the solution), but I would think it is a relief to know that you might be able to connect your printer to the router and print wirelessly again, after 3 months of waiting like a tool (referring to myself) for Netgear to post a solution, as I was doing.
I posted that it worked for me only because I tried to do it in Sept., and it didn't work, and when I was checking back yesterday, I read another post in this thread that mentioned just connecting it without the Control Center, so I gave it a shot, and it worked for me. Take the solution or leave it, but it takes about 10 seconds to try it.
Please post back if it works (or does not work) for you. It will only help the community figure out whether it is a universal solution, or just an anomaly that works for a few of us.
(I am running a Late 2011 15" MacBook Pro 2.5GHz Intel Core i7 with 8 GB memory, a mid-2010 27" iMac with 2.93 Ghz Intel Core i7 and 8 GB of memory, a Netgear R7000 router with firmware v. 1.0.5.48_1.1.79, and a HP 2025dn connected via USB cable to the rear USB 2.0 port of the R7000.)Thanks, THX, for your constructive reply. Knowing what's working as well as what's not is always helpful in situations like this.
John
- ridiculous and incompetent as well as false
This is really frustrating that post months Netgear has not been able to release a fix for this problem with OS X El Captain.
Extremely poor support from NETGEAR - unacceptable
Hi, I followed this thread but after three months still no solution ? Netgear miss the point... No date planned for the update ? It's no possible for a home networking product (ex?) leader market.
Please update this thread with something else of some workarounds. No excuse on source code not available from Apple...
thanks.
