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tperk's avatar
tperk
Aspirant
Jun 08, 2021

No Internet on Firestick w EX6120 or 7300

This is a strange problem.  Firestick connects OK with Internet on Router 2.4 or 5.0

 

Have 2 NetGear Extenders, EX6120 and EX7300. Firestick connects to network but will not connect with Internet through either of the Extenders. Many other devices, including a Fire TV, will connect with Internet through either extender. Firestick shows very strong signal strength for both extenders. Have tried various extender configurations and restarting Firestick and Network with no success.  

 

Suggestions will be appreciated.

 

4 Replies

  • What modem do you have? 

    What router are they connecting to? 

    Did you setup the extenders using wps or using the installation assistant? 

    Are you using any special characters/spaces in your ssid/password? (if so, remove them)

    • tperk's avatar
      tperk
      Aspirant

      plemans wrote:

      What modem do you have?  Verizon FIOS G-1100 Gateway

      What router are they connecting to?  Verizon FIOS G-1100 Gateway

      Did you setup the extenders using wps or using the installation assistant? WPS

      Are you using any special characters/spaces in your ssid/password? (if so, remove them) No

      Firestick connects OK directly to Gateway. PWs for Extender Nets are same as Gateway Nets. Here is example    T3Batsarecrazy250


      Other suggestions?

      Thanks much

      Tom

      • plemans's avatar
        plemans
        Guru

        Did you try setting the extenders up using the installation assistsant? I'd give that a shot.